Affordable Warmth Project Officer - Newtownabbey - 39hpw Mon-Frid - Ongoing Temporary

GENERAL ROLE

As a member of the Environmental Health Team the post holder will be expected to contribute to the delivery of Environmental Health services which are customer focused, innovative and best value for money.

SPECIFIC ROLE

Be responsible to the Principal Environmental Health Officer for the effective and efficient, delivery of the Affordable Warmth Programme in the Antrim and Newtownabbey Borough Council area.

Ensure that all duties and tasks assigned to the post holder are performed in accordance with Council policies, procedures and specified time and quality targets so that effective contribution is made to the development and achievement of the Environmental Health Plan and delivery of Best Value services.

PRINCIPAL DUTIES AND RESPONSIBILITIES

To undertake programmed household surveys across the Antrim and Newtownabbey Borough Council area.

Assist in the preparation, planning and administration of the survey work.

To report to the Principal Environmental Health Officer on a daily and weekly basis as required, providing updates and identifying any issues of concern.

To assist in the effective delivery of the programme and development of procedures as required to ensure compliance with the Department for Communities Project Operational Procedures.

To liaise with Antrim and Newtownabbey Borough Council Environmental Health and Building Control as required, to ensure the smooth running of the Affordable Warmth Programme.

To maintain all records as required, ensuring all data collected is securely held in accordance with Council Data Protection requirements.

Attend Project Team Meetings to update and report on survey progress and associated issues

To ensure that all Council procedures are correctly adhered to and such records are maintained in the fulfilment of these requirements.

To assist with the development of publicity materials and organisation of public information events as required.

To attend public, community and other group meetings as required, giving advice and support and promoting awareness of relevant programmes and opportunities as necessary.

To liaise with a range of project stakeholders, including the general public, other statutory and voluntary bodies.

Undertake training under the direction of the Principal Environmental Health Officer, as required to fulfil the functions of the post and enhance EH service delivery and undertake continuing professional development so as to maintain, improve and broaden knowledge and skills and develop personal qualities.

Qualifications and Experience;

A minimum of 5 GCSE's (Grades A-C) or equivalent including English Language and Mathematics

A minimum of 1 year's experience in the following:

• Dealing directly with the members of the public in a customer service capacity, including those in vulnerable situations (e.g. elderly, on low incomes, with disabilities etc)
• Giving advice, support and promoting awareness of a programme/scheme or initiative
• Survey work
• Dealing with confidential/sensitive information

Knowledge of the issues facing Local Government in Northern Ireland and the public's expectations of Council services.

IT Literacy to include experience of Microsoft applications, including Word, Excel, Access or any other database application.

Knowledge and understanding of the issues around fuel poverty/energy efficiency. (Disirable)

Full current driving licence and / *or access to a form of transport to enable the duties of the post to be carried out in full.

* This relates to candidates who have a registered disability which debars them from driving

(Full Job Description available on request)