Customer Services Account Executive
Our client, a leading manufacturing company are seeking to recruit a Customer Services Account Executive (Maternity Cover) to join their existing team, based at their site in Enniskillen
The successful Customer Services Account Executive will:
- Be the primary point of contact with the customers and develop working relationships with equivalent job holder within customer's site.
- Deal with all day-to-day communications with the customer, including RFQs, orders, quality issues, OPAs, artwork, pricing changes & credit information, daily account management (including orders, call-offs, dispatch, manage stock levels).
- Provide regular customer status updates to management, and provide support for field sales team.
- Monthly account management
- Maintain files accurately, complete all relevant paperwork, operate to set policies and procedures established as part of company management systems.
- Participate in company training as and when required.
- Any other duties deemed necessary to fulfill the position.
The ideal Customer Services Executive will have
- Minimum 5 GCSE's or equivalent
- Previous customer service experience, ideally in a manufacturing environment
- Excellent oral and written skills
- Up to date knowledge of all Microsoft packages
- Competent user of a range of IT systems
- Motivated team player
Hours of work:
- Mon - Fri 8am - 4pm / 8.30am - 4.30pm
- Competitive salary
Why use Staffline?
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