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Customer Support Advisor

Location Antrim, County Antrim
Sector
Job type Temporary
Salary £18532 - £18720 per annum + Free car park, tea Rooms.
Published about 1 month ago
Start date ASAP
Contact Gabriel Hamill
Job ref NEW0002832_1621246844

Job description

Customer Service Advisor

Antrim

Full Time - 40 hrs per week

Our client

Is passionate about improving global health and saving lives through the development of innovative and pioneering products.

Hours of work:

This team work shifts which includes 5 x 8 hours shifts per week (across 7 day rota). Shifts time include:

6.00am - 2.40pm

2.00pm-10.40pm

The Role:

  • To provide comprehensive customer service support
  • Responding to all customer queries accurately and effectively
  • Taking the appropriate action to ensure customer expectations are fully delivered
  • Providing immediate phone and e-mail support and advice to our valued customers

Essential Criteria:

  • Educated to GCSE level (including Maths and English Language)
  • Previous experience in a customer service role
  • Be computer literate (Word, Excel, Microsoft Outlook)
  • Excellent telephone skills
  • Be able to work on own initiative as well as part of a team
  • Excellent organisational and communication skills
  • Ability to work in a fast-paced environment to provide top level customer support

In Return:

£9 per hour

28 days Annual Leave

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