Accommodation Support Worker

We are recruiting for two Accommodation Support Worker's to join the team of one of our clients based in Ballymena on a full time temporary basis or one full time and one part time. The role will be ongoing up to 12 weeks. The Accommodation Support Workers are part of a team of paid workers and volunteers. Working as part of the team is a rewarding and satisfying experience, however the work demands energy, enthusiasm and a high level of commitment.

Supporting Women and Children:

Key Responsibilities:

To identify and respond to the needs of families living in temporary accommodation service;

1. Negotiate and agree support plans with each individual woman through;

• assisting women to identify their needs and have appropriate strategies to meet these, identifying and responding to their needs including immediate risk interventions and safety planning;
• exploring and discussing options available;
• offering relevant information which will assist women to make informed choices and to be self-determining;
• supporting women in their informed choices;
• assisting women to access other help and support when needed

2. To give practical support and assistance to families moving into independent accommodation and to offer planning for their future needs.
3. To involve women living in residential accommodation in the decision-making and day-to-day running of the accommodation as well as their participation in the various aspects of the work of the group.
4. To assist women to access community-based services both from within the group or from other agencies/ groups.
5. Understand and meet the needs of children living in residential services and work closely with the childcare team and volunteers to ensure the educational and recreational needs of children are being met.
6. To work within the self-help and empowerment philosophy of the group.
7. Encourage the women and children to make use of the Resource Centre, Court support and other services provided by the group.

Team Working:

Inform and liaise with the Accommodation Manager on a regular basis to ensure she remains up-to-date with progress.

To participate in the provision of a comprehensive service that is responsive to the needs of women and children;

To contribute to effective relationships within the team through collaborative working and discussion;

To respect the roles and responsibilities of all members of the team;

To participate in team meetings respecting other opinions and differences;

To participate in a working rota - this involves both evening and weekend working and includes participation in the "on call" rota (response time 30 minutes)

Attitudes and behaviours:

To adhere to the ethos of the group Code of Conduct, displaying attitudes and behaviours appropriate to the organisation and respect the rights and responsibilities of others.

Administration:

To accurately maintain the recording and monitoring systems in place this includes Evide Impact Tracker (IT system) and financial systems in place e.g. petty cash, resident charges;

To be aware of the financial constraints of the organisation and to work within agreed project budgets.

Health and Safety:

To ensure the organisations Health and Safety Policy and Procedures are adhered to and appropriate Risk Assessments are carried out and recommendations implemented when appropriate.

Outside Agencies:

To liaise and consult with statutory and voluntary agencies in maintaining "good working relationships"

Confidentiality:

To respect the confidentiality of all information received as a result of the post holder's duties ensuring safekeeping and retention of documents in line with confidentiality and data protection policy.

Supervision & Training:

To prepare and positively contribute to supervision / appraisal sessions;

To provide verbal/ written reports as required;

To be aware of your own training needs and to attend relevant training courses in consultation with Accommodation Manager

Fundraising / Finance:

To contribute to the fund-raising strategy and needs of the organisation and actively participate in fundraising activities;

To ensure that the service operates within agreed revenue budgets and that finances are administered effectively and efficiently in accordance with the group and funder requirements.

Monitoring / Evaluation:

To regularly monitor and evaluate the work of the service and meet funder requirements in terms of monitoring and evaluation as well as organisational targets.

Volunteers:

To support the volunteers involved with the organisation.

Other:

To undertake any additional duties relevant to the post as may be specified by the Accommodation Manager of the group & Management Committee.

This job Description is not meant to be definitive and is open to modification to accommodate changing needs in the organisation and may entail carrying out other such duties as are consistent with the responsibilities of the role.

Essential Criteria:

• At least two year's full time experience working in a supportive role with adults, children and young people within a residential or community based environment.

Hours of work:

• 9am to 5pm or 12pm to 8pm on a rota basis over 7 days

Rate of Pay:

• £10.88 per hour

Job Type- Full time or Part time - temporary

If you are interested in the above position please apply and a member of the Staffline team will be in touch with those successful applicants.