Account Handler

Location Belfast, County Antrim
Job type Permanent
Salary pension, pmi, holidays and exam support
Published 8 months ago
Start date ASAP
Contact Kyle Fulton
Job ref 6134_1575641828

Job description

This regional insurance broker have been providing their clients with a range of insurance solutions for over 25 years. Grafton Specialist Recruitment is working with them to recruit a highly experienced and qualified Account Handler to operate from their Belfast office.


This is a fantastic opportunity for a Senior Paraplanner seeking to move into an advice role or a Trainee / Junior IFA seeking a change to work with a locally owned insurance broker as they continue to develop and enhance their already strong market position. If you are keen on joining a firm who strive to provide clients with advice and a level of service which fully meets their expectations and which is consistent with the highest standards available locally then email your CV to me in confidence.

The Role:

  • New business quotations.
  • Mid-Terms Adjustments.
  • Act as a point of contact and liaise with clients, internal colleagues and insurers.
  • Work closely with Account Executive to ensure to timely placement of insurance for clients.
  • Provision of excellent customer service.
  • Handling of customer complaints in accordance with company procedures.

The Person:

  • Must evidence at least 1 years' experience operating as an Account Handler in a broker environment.
  • A professional and persuasive telephone manner.
  • Ideally you will already have attained or will be working towards the CII qualification.
  • Evidence a solid understanding in personal lines products.
  • Minimum of 5 GCSE's at Grade C or above, including Maths and English, or equivalent.
  • A passion for Customer Service.
  • A drive to succeed.

The Rewards

  • Circa £25,000 DOE.
  • Pension.
  • Private Medical Insurance.
  • Exam support.

The Grafton Specialist Team is a dedicated division within Grafton Recruitment, focused on providing Permanent, Contract & Temporary staffing solutions across; Financial Services, Insurance, Construction, Engineering, Accountancy & Finance, Health & Safety, HR, IT, Sales & Marketing, Manufacturing and Procurement.

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