Account Manager (Onsite)

Location Craigavon, County Armagh
Job type Permanent
Salary £25000 - £28000 per annum
Published 7 months ago
Start date ASAP
Contact Staffline HR
Job ref STAACMO090921_1641477439

Job description

Job title: Account Manager (Onsite)

Location: Craigavon

Code: HRSL

Staffline Recruitment is a leading provider of Recruitment, Talent Management and HR Solutions. An established brand name with ten branch offices stretching throughout the island of Ireland and a permanent workforce of 160 employees. Our business supports an extensive list of world-renowned clients spanning a full range of sectors.

Due to increased demand from our existing portfolio of clients and the Company's continued growth, we are currently recruiting for Account Manager to join our Onsite team in Craigavon.

The role will deliver on the following:

Financial Management

  • Deliver temp margin targets as set by the Company, through quarterly and annual analysis of client spend.
  • Report to Senior Account Manager/Senior Management, presenting figures as required e.g. monthly figures/quarterly figures
  • Develop effective resourcing and corresponding action plans, set/achieve quarterly aims, targets and objectives
  • Achieve weekly GP and complete financial forecasting and Management reports to monthly deadlines

Client Management

  • Regularly attend client premises to review service with hiring managers and temporary workers, this may include routine Clinics across a number of Client sites and preparing for upcoming requirements
  • Provide innovative service delivery solutions and recommend solutions which will add value to the service
  • Provide management information and reports both specifically outlined within the SLA and requested on ad hoc basis by Client and Line Manager


  • Work with Clients to ensure an in depth understanding of roles, organisation, culture, specification and duration of assignments
  • Work with the team to develop and maintain a resourcing plan, source to recruit temporary and contract roles at all levels
  • Carry out system searches, advertise widely for roles and shortlist CVs
  • Where applicable, deliver client specific training such as induction etc.

Candidate Management / Temporary Workers

  • Liaise with candidates to identify issues and address concerns in a timely manner
  • Provide general advice and guidance to temporary workers on all aspects of assignment issues e.g. - delivery to assignment expectations, T&A, Objectives in role
  • Apply due process to all aspects of assignment ensuring mitigation of risk and compliance with legal requirements are taken into consideration at all times

People & Performance Management

  • Management of general task delegation particularly of administrative and support tasks to relevant team members. Allow focus on fulfilment of roles and key Client engagement
  • Work with management to set targets and objectives (KPIs) within the team
  • Monitor and review team performance and achievement on a regular basis including one to one's, annual appraisals and review of Key Performance Indicators

Essential Criteria

  • Experience in managing high volume recruitment in an onsite or production environment
  • Experience in managing employees/agency workers in a production environment
  • Delivery of budgets and temp margin targets
  • Client relationship and candidate management
  • 5 GCSEs at grades A-C or equivalent including English and Maths
  • Full, clean driving licence
  • Strong IT skills including Microsoft Word, Excel and Outlook

Desirable Criteria

  • Third Level Qualification in a related field
  • Professional Recruitment Qualification
  • CIPD qualified

The Package

  • Competitive base salary
  • Generous Rewards & Recognition Scheme
  • 29 days annual leave including Public Holidays rising to a total of 35 days annual leave on successful completion of probation period
  • Private Health care from day 1 of employment with the option to add your family/friends
  • Work Anniversary rewards from 5 years plus
  • Life Assurance
  • Eye Care vouchers
  • Employee Assistance Programme
  • Enhanced Maternity
  • Recognised industry Qualification (REC)

To apply, please submit your CV using the link below.

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