Job description

In this role you'll be applying your customer service/administrative expertise to handle a range of duties including but not limited to processing customer requests, data entry, printing & posting, customer contact via telephone, email etc.

You will:

• Problem solve and build excellent relationships over the telephone, providing a friendly, timely and professional service
• Maintain a detailed knowledge of financial services
• Deliver excellent service to our customers, keeping their needs and financial goals in mind at all times
• Resolve complex customer queries
• Consistently meet targets and objectives

For this role:

You will ideally have previous Administration and Customer Service experience plus strong IT/Technology skills are essential. A genuine desire to help customers is essential to succeed in this role.

Hours and working pattern:

Full time 35 hour week.

Your hours of work will be 8am -4pm Monday to Friday

FSBSL

To express your interest in these roles please forward your CV via the link