Administrator

Permanent

Newry

The Role: Our client based in Newry requires an administrator to join their company and become an integral part of the team. You will be required to multitask and prioritise work load due to the nature of this busy role.

Responsibilities:

• Receive incoming calls and record/manage these efficiently to the required job standard.
• Providing support to clients by telephone and email
• Processing operatives paperwork and closing calls to submit for payment
• Responding within agreed time frames, service levels and contract terms to ensure that work orders are met
• Routine administrative tasks
• Early escalation of any issues or concerns to line manager
• To understand and comply with policies and procedures
• Support with applications and certificates from various authorities/clients
• To carry out work in a safe and diligent manner
• Adhere to the Data Protection Act
• Undertake any other reasonable duties as and when requested by a manager

Essential requirements:

• 5 GCSE's to include English and Maths
• 1 year's office experience
• Microsoft Office Experience (Excel)
• Proactive and can work independently with limited supervision
• Strong customer focus and professional at all times
• Demonstrate high levels of organisational skills
• Excellent communication skills
• Ability to work as part of a team and to develop and sustain good working relationships, communicating formally and informally with colleagues and customers.
• Adaptable with a flexible and positive attitude

Hours of work: Mon - Fri 9am - 5pm

Salary: £20000 per annum

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