Connecting...

W1siziisimnvbxbpbgvkx3rozw1lx2fzc2v0cy9tdgfmzmxpbmugl2pwzy9iyw5uzxitzgvmyxvsdc5qcgcixv0

Administrator - Back Office

Location Belfast, County Antrim
Sector
Job type Permanent
Salary Negotiable
Published about 1 month ago
Contact Glenda Reddington
Job ref Back office Admin_1653384906

Job description

Back Office Administrator

Belfast

Hours of Work: 9-5 Monday - Friday

The successful candidate will be customer orientated with a professional and helpful telephone manner and great attention to detail.

Successful candidates will receive full training on commencement of the role.

Roles and responsibilities:

  • Validating and processing the Request
  • Understand customer request and perform the action as per the standard operating procedure.
  • Any exception/Queries need to be highlighted to TL/UM will in turn check and provide appropriate resolution.
  • To provide information to customers regarding their queries and resolve the end customer issues as per defined SLA.
  • Any administrative ad-hoc duties as required by the process.

Essential Criteria:

  • Polite and professional with excellent telephone etiquette
  • Conscientious, motivated, and punctual
  • Excellent attention to detail
  • Organised- able to prioritise tasks and answer customer enquires in a timely fashion.

Benefits:

  • Career Progression
  • Training and development
  • Auto-enrolment pension
  • Modern office in the heart of Belfast City Centre

To be considered please forward your cv to glenda.reddington@staffline.co.uk

BELSL

Notifications straight to your inbox

We know finding the right job can be challenging. We have the tools and resources to help you succeed.
Get started with Staffline today!