Administrator - Back Office

Location Belfast, County Antrim
Job type Permanent
Salary Negotiable
Published about 1 month ago
Contact Glenda Reddington
Job ref Back office Admin_1653384906

Job description

Back Office Administrator


Hours of Work: 9-5 Monday - Friday

The successful candidate will be customer orientated with a professional and helpful telephone manner and great attention to detail.

Successful candidates will receive full training on commencement of the role.

Roles and responsibilities:

  • Validating and processing the Request
  • Understand customer request and perform the action as per the standard operating procedure.
  • Any exception/Queries need to be highlighted to TL/UM will in turn check and provide appropriate resolution.
  • To provide information to customers regarding their queries and resolve the end customer issues as per defined SLA.
  • Any administrative ad-hoc duties as required by the process.

Essential Criteria:

  • Polite and professional with excellent telephone etiquette
  • Conscientious, motivated, and punctual
  • Excellent attention to detail
  • Organised- able to prioritise tasks and answer customer enquires in a timely fashion.


  • Career Progression
  • Training and development
  • Auto-enrolment pension
  • Modern office in the heart of Belfast City Centre

To be considered please forward your cv to


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