Job description

Assistant City Protection Manager

Rate of Pay: £24.66

Hours: 37 hours per week

Duration: Temporary ongoing

JOB SUMMARY / MAIN PURPOSE:

The post holder will report to a City Protection Manager and will be responsible for the operational management of functions allocated to them within the City Services portfolio. They will work with senior managers across the department and the client and with other relevant stakeholders in delivering an integrated regulatory and compliance service for City and Neighbourhood Services, which is both outcome and customer focused.

As part of the City Services management team, they will be responsible for:

• Developing and overseeing portfolios and programmes of work for effective delivery of the various regulatory and city protection functions within City and Neighbourhood Services.
• Working collaboratively across the service and the department, and with key stakeholders, on the development and implementation of city centre streetscape and public realm improvement initiatives and associated programmes.
• Leading, managing, developing, and motivating staff allocated to the service area, and contributing to the management and business improvement of the department.
• Assisting City Protection Managers with the planning and development of annual objectives and work programmes that are consistent with departmental and service priorities.
• Providing professional and technical leadership, workforce planning, and effective financial management to ensure delivery of high-quality customer focused services.
• Keeping under review new developments in the field of all relevant regulatory and compliance functions and recommending changes to policies, procedures and practices or other resource requirements necessary for the maintenance of the efficiency and effectiveness of the service.

KEY DUTIES / RESPONSIBILITIES

• Assist the City Protection Manager in the preparation and delivery of relevant strategies and business plans and produce performance reports as required.
• Assist the City Protection Manager with the delivery of all statutory and non-statutory responsibilities of the post in a cost effective and customer focused manner, seeking ways to deliver improved services to the ratepayers and the wider community.
• Oversee the management and supervision of all operational work of staff, including project management, assigning work, monitoring workload, attendance management, approving leave, working from home arrangements, and other relevant duties. This will involve ensuring service delivery is in accordance with agreed standards.
• Ensure adequate arrangements are in place for the organisation and supervision of necessary inspection, monitoring and educational programmes and for the enforcement of relevant legislation in accordance with the principles of the client's enforcement policy.
• Manage the performance of staff by ensuring the setting of work objectives that are consistent with service priorities and by monitoring progress against those objectives
• Manage the development of staff by supporting them in the timely production of personal development plans and by monitoring progress against those plans
• Monitor and manage such budgets as are allocated for the discharge of the relevant functions in accordance with the client's stated policies and any financial regulations or standing orders to ensure that the relevant objectives are met within budget.
• Manage activities in relation to statutory duties ensuring all proper procedures are followed and any required administration is completed in a timely and accurate manner. This includes the issuing of statutory notices and relevant Fixed Penalty Notices.
• Manage the quality of communication outputs in relation to committee reports, letters, notices, legal briefs, reports, court summonses, etc.
• Keep under review all relevant legislation and manage responses to relevant consultation documents on behalf of the department. Develop policy and procedures relating to legislative requirements on behalf of the department as required.
• Ensure that staff in the service and throughout the client are kept informed of changes in legislation or policies as they relate to their duties and to ensure that the necessary administration and operational arrangements and procedures are formulated and disseminated.
• Develop and implement systems for monitoring service delivery by overseeing the production, collation and analysis of relevant performance data and to produce reports on the work of the service which provide explanations for deviations in performance and to make recommendations for improvement.

Essential criteria

Applicants must have a third level qualification in in a relevant subject, such as, environmental health, environmental protection, public health, business management, public administration, etc. or an equivalent

In addition, applicants who wish to be considered for roles in Food Safety (food hygiene and, or food standards) and, or Port Health (imported food control), must also possess a qualification recognised by the Food Standards Agency in relation to the Food Law Code of Practice (Northern Ireland),

For example a Master's degree in environmental health, Higher Certificate in Food Control, or equivalent relevant qualification.

Applicants have at least one year's relevant experience of:

• managing delivery of services, programmes and projects in the field of regulatory, compliance and enforcement, in accordance with the principles of performance management, customer focus and continuous improvement;
• providing high level technical and professional advice and guidance to staff and senior management, on complex or sensitive service delivery matters in the delivery of regulatory and compliance services; and
• effectively managing resources including people (direct reports) and ensuring adherence to financial procedures and asset management protocols, to achieve business objectives.
• Additionally, applicants who wish to be considered for roles in Food Safety and, or Port Health, must also be able to demonstrate on the application form, by providing personal and specific examples that they are able to meet, or are working towards, the Lead Food Officer competencies and those required for an authorised officer as detailed in the Food Standards Agency's Food Law Code of Practice (Northern Ireland) and competency framework. If still working towards these competencies, successful applicants must be prepared to meet them as soon as possible after being appointed.

BELSL

If you are interested and available for this position please upload your CV to the link or contact Robyn Barry. Robyn.Barry@staffline.co.uk

To be shortlisted for this role all applicants MUST meet the essential criteria. Please note that these roles may be filled quickly but your CV will be kept on file for future similar roles. As there are so many applications, unsuccessful candidates may not be contacted.

Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate. It will be a cost of between £18 - £33 depending on clearance level.