B2 Donor Administrative Assistant Mobile Session Team
Staffline Recruitment has been appointed as HSCNI's recruitment partner of choice for Admin, Clerical and Support Services.
BELSL / Band 2 Donor Administrative Assistant Mobile Session Team
Rate of Pay: £9.21phr
Location: Belfast / Various location
Hours: Must be available for a minimum of 3 days per week, 10am - 6pm (would not suit anyone with evening commitments)
The post holder will handle telephone calls from blood donors wishing to make appointments to donate. This will include dealing with eligibility queries and updating donors' electronic records.
In addition to office duties, administration duties will be carried out at blood donation sessions throughout Northern Ireland. The post holder will travel with other staff to various locations (transport will be provided).
Responding to telephone queries, from donors, members of the public and other departments.
Making appointments for donors, using the Pulse database.
Registration of donors and updating of donor's electronic records, maintaining accuracy at all times.
Providing administrative support across Donor Services Department.
Other duties as required.
Blood Donation Sessions
Assisting colleagues in the setting up, and taking down, of session equipment e.g. tables, chairs, laptops and printers.
Advising donors of the process, where required.
Cleaning of equipment at session.
Input of donation outcomes at mobile donation sessions, using a laptop.
Reconciling documents/donation labels used at a mobile session, maintaining accuracy at all times.
Experience and Qualifications:
Use of Microsoft Office applications
4 GCSEs (or equivalent) to include English, at A - C level
Flexible approach to working hours as shifts vary during the week e.g. 10:00 - 17:00 (office), 10:00 - 21:30 (donation sessions). It is not possible to give a definite end time when working on a donation session.
May be required to work on Public Holidays.