Job description

Staffline has been appointed as HSCNI's number 1 recruitment provider for Admin and Clerical roles throughout the province.

Band 2 Clerical Officer required on a temporary basis based in Antrim

Role: Band 2 Clerical Officer with Typing

Rate of Pay: £9.50 per hour

Location: Antrim

Hours: 37.5 hrs

Duration: Temporary

Main duties/Responsibilities:

JOB SUMMARY:

The postholder will be responsible for providing a full range of clerical services to professional staff and assisting with the day-to-day management of the office to ensure a smooth running, high quality service.

KEY RESULT AREAS / MAIN RESPONSIBILITIES

• Provide general clerical duties and provide clerical support while maintaining confidentiality at all times.
• Type reports, memos, letters, forms, etc. as required from manuscript, audio, digital dictation psychological services pool in chronological order and notes using a word processing system.
• Answering telephone queries and accurate recording/processing of all messages through the online outlook diary system.
• Liaising closely with other departments, dealing with incoming and outgoing enquiries as appropriate.
• Filing, photocopying, using a MFD, processing incoming and outgoing mail.
• Reception duties.
• Maintain, input and update computer system (ePEX, LCID, etc.) as required.
• Collect and collate statistical information as required.
• Monitor and order stationery and office supplies as required.
• To undertake any other duties within the department and within the grade which may be assigned from time to time.
• Provide cover as required for other clerical staff within Psychological Services admin during periods of absence or excess workload.
• To undertake any other duties appropriate to the grade as may be allocated by Consultant Clinical Psychologist or the Business Support Manager Psychological Services.

GENERAL RESPONSIBILITIES

Employees of the Trust will be required to promote and support the mission and vision of the service for which they are responsible and:-

• At all times provide a caring service and to treat those with whom they come into contact in a courteous and respectful manner
• At all times demonstrate practice the HSC values of Working Together, Excellence, Openness & Honesty and Compassion
• Carry out their duties and responsibilities in a manner which assures patient and client safety
• Comply with all instructions in regard to Infection Prevention and Control
• Demonstrate their commitment by their regular attendance and the efficient completion of all tasks allocated to them
• Comply with the Trust's Smoke Free Policy
• Carry out their duties and responsibilities in compliance with health and safety policy and statutory regulations
• Adhere to equal opportunities policy throughout the course of their employment
• Ensure the ongoing confidence of the public in service provision
• Adhere to the Code of Conduct for HSC Employees which aims to guide staff, managers and employers in the work that they do and the decisions and choices they have to make. Professional staff are expected to follow the code of conduct for their own professions as well as this code.

Essential Criteria:

Applicants must provide evidence by the closing date for application that they have:-

• Qualification (a) AND 1 years' clerical/ administration experience in an office environment to include the use of the Microsoft Office suite of packages

OR

• Qualification (b) 2 years' clerical/ administration experience in an office environment to include the use of the Microsoft Office suite of packages

1. 3 GCSEs to include English and Maths (Grade A*-C) or equivalent

OR

1. GCSE English and Maths (Grade A*-C)

In addition to (a) or (b) applicants must possess Functional Skills ICT Level 2 or OCR Text Processing (Business Professionals) Level 2 Award or RSA Stage II Typing/Word Processing (both parts) or equivalent.

Holders of RSA/OCR examinations after September 1986 must have passed both parts. Part qualifications are not acceptable.

OR

One years' experience in the use of ICT. This should include the use of word-processing, spreadsheets and email.

To be shortlisted for this role all applicants MUST meet the essential criteria. If you are interested please upload your CV to the link provided, and Christine Thompson will be in contact to confirm if you have been shortlisted.

Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate.

MNASL