Band 3 Admin Officer
Staffline has been appointed as HSCNI's number 1 recruitment provider for Admin and Clerical roles throughout the province.
Band 3 Administration Officer required on a temporary basis based in Ballymena
Role: Band 3 Administration Officer
Rate of Pay: £10.40 per hour
·Undertake a full range of secretarial/clerical duties at Audiology Department. Dealing courteously with patients, relative and the multi-disciplinary team.
·Receive telephone calls at Audiology and action as required in accordance with Audiology Department policies and protocols.
·Type reports, memos, letters, forms etc. to a high standard, as required from manuscript, audio and notes using a word processing system or through digital dictation.
·In addition as a member of a secretarial/clerical team, the post-holder will be required to provide clerical support to other members of staff within the department.
·Prioritising and carrying out word-processing duties to a high standard.
·Arrange and provide administrative support at meetings including minute taking and issuing of relevant documentation (at base or other locations as required).
· Open, sort and distribute all mail to the department.
· Take appropriate action in relation to mail, telephone and other enquiries ensuring effective messaging and 'bring forward' systems are in place and necessary follow up action is taken.
·Liaise with outside agencies and other disciplines, dealing with enquiries as appropriate.
·Input and retrieve appropriate information from computerised system.
·Manage email account which will include the sending and retrieval of emails.
·Maintain and update manual records as required, e.g. client and operational filing, absence rates, salaries and mileage.
·Routine filing and maintaining an efficient filing system.
·Telephone duties-dealing with departmental queries which will include taking and passing on clear and concise messages and obtaining and passing on information.
·Maintain petty cash within the team if required.
·Cash handling including petty cash and lodgements to the bank.
·Provide cover as required for other clerical staff during periods of absence or excess workload
·Collecting and collating statistical information as required in line with targets and PfAs.
·Develop, maintain and update spreadsheets and databases using the Microsoft Office suite.
*(a) 4 GCSEs to include English (Grade A*-C) or equivalent AND 1 years' clerical/secretarial experience in an office environment to include the use of computerized systems eg. Microsoft Office
*(b) 3 years' clerical/secretarial experience in an office environment to include the use of computerized systems eg. Microsoft Office
To be shortlisted for this role all applicants MUST meet the essential criteria. If you are interested please upload your CV to the link provided, and Leanne Garrett will be in contact to confirm if you have been shortlisted.
Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate.