Role: Band 3 Clerical Officer/Partial Booking Clerk

Rate of Pay: £11.11 per hour

Location: Ballymoney

Hours: 37.5hrs

Duration: Temporary

Main duties/Responsibilities:

• Receive incoming electronic and paper referral letters and manage within greed processes.
• The post holder will be required to check inaccuracies in demographic details with GP's or patients.
• Allocate Hospital numbers if required
• Register referrals and update Health & Care System If there is a data dispute to ensure PAS is kept up to date
• Ensure that all referrals are processed in line with protocols to ensure prioritisation (urgent and routine) is timely and notify the Manager where this is not the case and that the referral management and registration processes complies with the requirements of the cancer access standards
• Fully implement the partial booking process issuing letters to patients, ensuring the relevant patient information leaflets are included
• When selecting and offering dates to patients from waiting lists, ensure these are selected in chronological order. This will include monitoring of theatre lists

Full job spec available on request

Essential Criteria:

NVQ level 3 (or equivalent) in administration

AND 1 years' experience in a clerical / administrative role

AND 1 year experience dealing directly with customer queries

OR

5 GCSEs at Grades A-C including English

or equivalent

AND 2 years' experience in a clerical / administrative Role

AND 1 year experience dealing directly with customer queries.

OR

3 years' experience in a clerical / administrative role within a hospital setting

AND 1 year experience dealing directly with customer queries.

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To be shortlisted for this role all applicants MUST meet the essential criteria. If you are interested please upload your CV to the link provided, and Jamie Leetch will be in contact to confirm if you have been shortlisted.

Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate.