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Band 3 Ward Clerk

Location Antrim
Job type Temporary
Salary Up to £10.40 per hour
Published about 1 month ago
Start date ASAP
Contact Jamie Leetch
Job ref BA26/10JL_1666800597

Job description

Staffline has been appointed as HSCNI's number 1 recruitment provider for Admin and Clerical roles throughout the province.

Band 3 Ward Clerk is required on a temporary basis based in Antrim

Role: Band 3 Ward Clerk

Rate of Pay: £10.40 per hour

Location: Antrim

Hours: 37.5hrs

Duration: Temporary

Main duties/Responsibilities:

Main Responsibilities

  1. Clinical/Professional/Specific Managerial Responsibilities

  • Liaise with nursing staff regarding patient enquiries
  • Liaise with the support services teams to ensure ward hygiene and cleanliness is maximized
  • Forward suggestions for quality improvement, e.g. in relation to furniture and fittings to improve the patient experience
  • Support the ward sister/charge nurse in the completion of patient satisfaction surveys and audits of hygiene, nutrition and other areas of care identified by the ward sister/charge nurse
  • Co-operate in maintaining a safe environment through adherence to all infection control and ward hygiene procedures.
  • Establish and maintain effective communication networks within the team and external stakeholders, service users and public in line with the communication strategy

  1. Generic managerial responsibilities both within an operational and strategic context.

  • Order and maintain ward stock and supplies (including CSSU, Laboratory, stock and non-stock requisitions)
  • Collating off duties and other administrative paperwork as requested by ward sister/charge nurse.
  • Use Patient Centre and other appropriate IT systems.
  • Management of ward sister's diary, including a brought forward system for staff appraisals, clinical supervision, audit and training records.
  • Maintain accurate up to date records for staff including annual leave, absence and training.
  • Sort and respond to mail as appropriate.
  • Assist the ward team to deliver effective care, for example printing off patient lists for, ward rounds, social services, phlebotomists, AHPs, etc
  • Dealing with requests and general request for information and enquiries.
  • Arrange meetings and make appointments for ward manager.
  • Service all meetings including the preparation and issue of agenda, papers and produce minutes.
  • Dealing with phone calls.
  • Photocopying and faxing and filing.
  • Sorting and processing information.
  • Word processing and use of Microsoft Office suite.
  • Maintain high standards of confidentiality in respect of all matters.
  • Ordering patient transport as requested.
  • Supporting the ward sister/change nurse in general administrative such as photocopying and issuing correspondence.
  • Maintain notice boards and health information racks.
  • Responsible for secure maintain of ward administrative records
  • Assist in maintaining a safe environment (including reporting broken/faulty equipment to Works & Maintenance and Sister/Charge nurse.
  • To help maintain a safe environment in accordance with the Health and Safety at Work Order (N.I. 1979).
  • To report accidents/incidents immediately to the Nurse in Charge, and provide information as required in the investigation of same, both verbally and in writing as required.
  • Co-operate with the multidisciplinary team to ensure open lines of communication.
  • Proficient in the patient administration system, HRMS and other local and ward based systems which support care and treatment
  • To co-operate with nursing, medical and auxiliary staff to ensure that effective relationships are maintained within the ward/department team.
  • To maintain knowledge of and work in accordance with Trust policies and procedures.
  • To attend in-service training programs as required.
  • To assist in the induction of new staff to ward/department as requested.
  • Ensure that complaints, suggestions or queries are reported immediately to the Senior Sister/Charge Nurse.

To undertake any other duties as required under the direction of the Sister/Charge Nurse.

Essential Criteria:

  • 5 GCSE's or equivalent, including English Language (Grades A-C) and 1 year's relevant clerical experience OR NVQ (Admin or Care) Level 2 and 1 year's relevant clerical or care experience OR 2 years relevant clerical or care experience
  • Basic computer skills and knowledge of software programs


To be shortlisted for this role all applicants MUST meet the essential criteria. If you are interested please upload your CV to the link provided, and Jamie Leetch will be in contact to confirm if you have been shortlisted.

Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate.

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