Band 4 Medical Secretary required for a large public sector organisation based through the Belfast Trust.

Location: Royal Victoria Hospital

Pay Per Hour: £12.25 p/h

Hours: 37.5 HPW

MAIN DUTIES / RESPONISBILITIES

1. To provide a secretarial and administrative service to Consultant Medical Staff or group of Medical Consultants and their teams as required ensuring efficiency in patient care.
2. Manage the Consultants/Team diary to ensure effective time management.
3. To act as a point of contact for all forms of communication between the Consultant, patients, relatives, all hospital staff, General Practitioners and their staff and outside agencies.
4. Effectively deal with telephone calls from patients, relatives, hospital staff and General Practitioners and other individuals or organizations, taking messages, ensuring follow-up and resolving any problems as appropriate
5. To type and process clinic and discharge letters using audio dictation, and/or word processing methods as required, and ensure all follow up actions are completed in accordance with local policies and procedures.
6. To deal with incoming and outgoing correspondence as required, providing information, directing and prioritizing queries as appropriate, to ensure efficiency and effectiveness of service delivery.
7. To maintain records both manual and computerised in an accurate and timely way and in accordance with local policies and procedures. Extract, collate and summarise data to enable preparation of standard verbal, written or statistical reports or returns.
8. To liaise with other departments as required both internally and externally to the Trust e.g. other Hospitals, General Practitioners.
9. Manage Waiting lists in line with standards and protocols.
10. To manage the tracking of patient records in accordance with local policies and procedures.
11. Participate in meeting and take appropriate action in line with service provision.
12. Record and process referrals on the appropriate IT system and undertake checks in line with service protocols and procedures.
13. Maintain and record information in relation to statutory procedures and notify appropriate Authority.
14. To participate in Quality Assurance exercises as required
15. To ensure that relevant Trust Risk Management and quality assurance policies and systems (including clinical governance and controls assurance) are adhered to.
16. Be part of a team of administrative and secretarial staff to provide a comprehensive service to Consultant medical staff and Clinical team.
17. To assist in the induction and training of new staff to the department as required. Provide line management support and supervision of staff thus maintaining a high standard of service to Consultants and the wider team.
18. To assist in the recruitment and selection of staff, planning and organizing of cover during absence, absence management and staff appraisal as required.
19. Provide cover for staff during periods of sick/annual leave.
20. Such other duties as may be assigned.

This job description is an outline of the post as it is currently perceived by the Trust and may be subject to review as a result of a changing and developing service.

ESSENTIAL CRITERIA

• RSA / OCR Stage II Text Processing Part I and Part II (Word processing/Typewriting) or equivalent.
• Four GCSE's Grade C or above (to include English Language) or equivalent and 2 years secretarial / administrative experience*.

OR

• NVQ Level 2 in Administration and 2 years secretarial/administrative experience*

OR

• AMPSPAR and *2 years secretarial experience

OR

• 12 months typing experience, to include the typing of reports, formatting & circulation of correspondence, use of Microsoft packages (WORD, EXCEL etc) & general word processing and 2 years secretarial/administrative experience*

AND

• Audio typing qualification or 2 years' experience of audio typing in the last 5 years in a Healthcare setting
• Knowledge of Microsoft Office

#INDPUBSEC23

If you are interested and available for this position, please upload your CV to the link or contact Rhianna Mooney.

Rhianna.Mooney@staffline.co.uk

To be shortlisted for this role all applicants MUST meet the essential criteria. Please note that these roles may be filled quickly but your CV will be kept on file for future similar roles. As there are so many applications, unsuccessful candidates may not be contacted.

Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate. It will be a cost of between £18 - £33 depending on clearance level.