Bank Customer Service Associates

Location Dublin, Republic of Ireland
Job type Temporary
Salary Negotiable
Published about 1 month ago
Start date asap
Contact UB Team
Job ref CSA35Bank_1656287012

Job description

Our Client, a leading provider of Banking and Financial services, has opportunities for Customer Service Associates to join their project team commencing immediately The role is expected to be required for 9 - 12 months. This role would be a great opportunity for individuals with previous experience in the financial services environment.

Based onsite in Central Park, Leopardstown. Monday - Friday, 9am - 5pm. There may be a requirement to be available for occasional weekend work also.

Duties & Responsibilities

  • Deal with any phone or email/postal queries from customers in relation to the closure of their bank accounts.
  • Ensure appropriate outbound/inbound contact strategy is adhered to.
  • Ensure calls, tasks and emails are answered within SLA.
  • Ensuring all policies, procedures and controls as laid down by the business are complied with and are applied appropriately in line with regulatory requirements.
  • Any other duties as may reasonably be required by this role

Competencies for the role

  • Excellent interpersonal and communication skills.
  • Excellent attention to detail and be well organised.
  • The ability to work to tight deadlines.
  • Proficiency in Microsoft Office suite.

Roles are subject to Credit Check and pre employment screening

If you are interested in these roles please forward your CV via the link


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