Temporary Business Administrator required for a large public sector client based in Belfast City Centre.

Rate of Pay: £10.41 per hour

Location: Cecil Ward Building, Belfast City Centre

Hours: 37 hours per week

Duration: 2 months pending review

Main duties/Responsibilities:

• To undertake the full range of daily administrative tasks required as directed by the Senior Business Administrator and Business Co-ordinator in order to provide an effective and efficient business administration function. In particular:
• To maintain any required records or databases using manual or computerised systems as appropriate
• To issue licenses, forms, promotional leaflets and literature as necessary
• To deal with complaints, enquiries and requests for service in line with policies and procedures
• To assist the Senior Business Administrator with providing end-to-end administration specific to evolving work areas including arranging meetings and appointments; minute taking; following up on relevant actions; drafting correspondence and papers and other relevant duties.
• To assist the Senior Business Administrator with compiling and analysing service performance data and management information
• To provide operational support and administration for systems development and implementation within the service
• To undertake basic research and provide information and analysis as requested by the Senior Business Administrator or Business Co-ordinator to support the development and continuous improvement of the service
• To respond to public enquiries and complaints; providing practical and semi-technical advice and front line customer support to the public
• To assist in staff development by providing training and mentoring to staff and in allocating/ checking the work of clerical staff
• To cover for the Senior Business Administrator, the Public Office Supervisor and Management Support Assistant as required

Essential criteria:

• Be able to demonstrate by providing specific examples at least oneyears' relevant experience in each of the following areas:
  • using business workflow systems (such as FLARE, SAP, CRM or equivalent systems) and databases to compile and analyse service information
  • assisting with the development of systems, processes and procedures
  • working in a busy office environment; answering queries, providing advice and guidance with a high level of customer service

If you are interested and available for this position please upload your CV to the link.

Please note that these roles may be filled quickly but your CV will be kept on file for future similar roles.

BELSL