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Business Support Assistant

Location Ballymoney, County Antrim
Sector
Job type Temporary
Salary £9.50 - £10.41 per hour + Holidays
Published about 1 month ago
Start date ASAP
Contact Ashleigh Lyle
Job ref BAAL1404BS_1649934672

Job description

Our Public Sector Client Causeway Coast & Glens Borough Council are currently looking for a part time Business Support Assistant in Ballymoney Town.

Main Purpose of Post

  • The post holder will carry out business support and administrative duties across the Leisure & Development Directorate, reporting to the Business Support Officer.
  • The post holder will provide an efficient, professional and customer orientated service for visitors and staff to the Leisure & Development Directorate.
  • The post holder may be asked to provide cover in any specific duty within the Directorate for any other member of the Business Support and Administration Team.
  • Ensure that the department complies with all statutory and legislative requirements by adhering to these requirements and working in accordance with good governance and health and safety requirements.
  • Ensure that all duties are carried out in a timely and effective manner and that confidentiality is maintained in all areas relating to the work of the Council.

MAIN DUTIES AND RESPONSIBILITIES:

Service Delivery

  • Provide a comprehensive and confidential administrative service across the Leisure & Development Directorate to include compiling letters, mail-merge, memos, forms, reports, tenders, specifications, Licences, flyers, charts or graphs as necessary.
  • Act as first point of contact for incoming telephone, email and mail enquiries for the service area, manage through prompt and appropriate response, screening, prioritising and redirecting as required.
  • In the absence of Business Support staff within other service areas take telephone calls and messages and redirect as required.
  • Implement administrative processes and procedures with regards to projects and management information requirements.
  • Maintain filing/records management in line with the Council's Retention and Disposal Schedule. Ensure filing is carried out regularly.
  • Maintain the highest standards of customer care across the Leisure & Development Directorate with potential and existing customers including receiving requests for service, enquiries and complaints. Process same and action or direct to appropriate Supervisor/Manager.
  • Updating of ICT systems/databases.
  • Process purchase orders, code and prepare invoices for payment; check costings against tenders and quotations; check calculations.
  • Collect and receipt monies from the public in payment of Council services relating to the Leisure & Development Directorate. Prepare and reconcile weekly lodgments. Responsible for safe keeping of the cash boxes.
  • Prepare agendas for meetings, take minutes and distribution of same.
  • Assist with the preparation of events, meetings and functions including booking of rooms, administration, catering and any other associated duties.
  • Prepare and check statistical and organisational data for management reports/budgets/ databases/spreadsheets, ensure deadlines are met.
  • Collate contract documentation for tendering purposes.
  • Review and maintain Council's website as required.
  • Report on sickness, holiday and attendance of staff to the Business Support & Administration Manager.
  • Open, process, distribute and record mail.
  • Maintain supply of stationery for use within the Directorate.
  • Collate and compile accurate data/reports for officers within the Department.
  • Providing excellent customer service using all telecommunications available.
  • Assist in training of new Business Support staff to the Directorate.
  • Maintain effective communications and liaison within the Business Support and Administration Team in order to deliver the service within the Directorate.
  • Build positive relationships with other staff and colleagues.
  • In all areas of work promote a positive image of the Council.

Essential Criteria

  • 5 GCSE's including Maths & English
  • Two years experience in a busy office environment
  • Competent in using microsoft office

Knowledge

  • General administration duties, dealing with the public, handling cash and dealing with stock
  • Experience of data inputting into work place ICT Systems / databases
  • Microsoft Office products to include Word, Excel, Powerpoint and Outlook

MNASL

Details of role

20 hrs per week Monday - Friday

£9.50 per hr

Temporary ongoing

Interested in this role please forward your cv to ashleigh.lyle@staffline.co.uk

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