Business Support Officer
Planning & Economic Development Business Support Officer
Ongoing temporary contract - £11.70ph - Newtownabbey
Mon-Frid 37hpw - 9am-5pm
Provide comprehensive administrative support for the processing of planning related applications including;
Keying and plotting new applications on the NI Planning Portal system
Adhere to Receipt, Custody & Lodgement procedures for monies received
Validate new applications and liaise with customers and P&T colleagues on updating information.
Preparation of refund paperwork
Weekly refund checks
Issuing of neighbour notification letters
Updating appeals information on NI Planning Portal
Redaction, scanning & upload of documents to NI Planning Portal
Record representations and issue acknowledgements
Scanning, redaction and issue of planning decisions
Assist with reports for Planning Committee
Completing documentation for Statutory Charges Register
Retrieval & storage of application files
Arrangement & supervision of application files
Issue of weekly valid application lists
Generate weekly advertising lists
Scanning of weekly advert lists to Ni Planning Portal and Council website
Provision of telephone cover / planning inbox - dealing with customer queries
Generate Purchase Orders
Maintain record of Purchase Orders
General photocopying and scanning as required
Maintenance, audit and update of systems, databases, business directories and spreadsheets used within the Department, ensuring these sources are correct and up to date.
Open, close and maintain up to date Council paper files.
Formatting and issuing of correspondence and documents
Maintaining electronic diaries of appointments and supervision of same, including room bookings, equipment, catering, invites and responses.
Maintaining databases, including catering select list and list of traders
Process and maintain stall applications, deal with queries from traders and liaise with other sections, e.g. Environmental Health. Follow up on trader insurance.
Formatting of Committee and Council reports for issue
Collation of supporting materials for the effective administration of grant payments
Process booking payments through the microcache system following proper financial and audit procedures ensuring all necessary documentation is completed. Accurately complete and send coding sheets to Finance.
A minimum of 5 GCSEs (Grades A-C) to
include English and Maths or equivalent. Consideration may be given to those candidates who do not hold the above
academic qualification but who can demonstrate a minimum of 4 year's relevant experience.
A minimum of 2 years' administrative or clerical experience to include dealing with the general public and minute taking.
Experience in the use of Microsoft Office applications, including Word, Access, Excel and PowerPoint.
Good planning and organisational skills Excellent customer service skills Effective organisational and time management skills Ability to work to a high standard with minimum supervision High degree of discretion and confidentiality
(Full Job Description available on request)