Business Support Officer

Location Newtownabbey, County Antrim
Job type Temporary
Salary Up to £11.70 per hour
Published about 2 months ago
Start date ASAP
Contact Louise McCollum
Job ref BM1204LMC_1652340644

Job description

Planning & Economic Development Business Support Officer

Ongoing temporary contract - £11.70ph - Newtownabbey

Mon-Frid 37hpw - 9am-5pm

Provide comprehensive administrative support for the processing of planning related applications including;
 Keying and plotting new applications on the NI Planning Portal system
 Adhere to Receipt, Custody & Lodgement procedures for monies received
 Validate new applications and liaise with customers and P&T colleagues on updating information.
 Preparation of refund paperwork
 Weekly refund checks
 Issuing of neighbour notification letters
 Updating appeals information on NI Planning Portal
 Redaction, scanning & upload of documents to NI Planning Portal
 Record representations and issue acknowledgements
 Scanning, redaction and issue of planning decisions
 Assist with reports for Planning Committee
 Completing documentation for Statutory Charges Register
 Retrieval & storage of application files
 Arrangement & supervision of application files
 Issue of weekly valid application lists
 Generate weekly advertising lists
 Scanning of weekly advert lists to Ni Planning Portal and Council website
 Provision of telephone cover / planning inbox - dealing with customer queries
 Generate Purchase Orders
 Maintain record of Purchase Orders
 Room booking
 General photocopying and scanning as required
 Minute taking
 Maintenance, audit and update of systems, databases, business directories and spreadsheets used within the Department, ensuring these sources are correct and up to date.
 Open, close and maintain up to date Council paper files.
 Formatting and issuing of correspondence and documents
 Maintaining electronic diaries of appointments and supervision of same, including room bookings, equipment, catering, invites and responses.
 Maintaining databases, including catering select list and list of traders
 Process and maintain stall applications, deal with queries from traders and liaise with other sections, e.g. Environmental Health. Follow up on trader insurance.
 Formatting of Committee and Council reports for issue
 Collation of supporting materials for the effective administration of grant payments
 Process booking payments through the microcache system following proper financial and audit procedures ensuring all necessary documentation is completed. Accurately complete and send coding sheets to Finance.

Essential Criteria;

A minimum of 5 GCSEs (Grades A-C) to
include English and Maths or equivalent. Consideration may be given to those candidates who do not hold the above
academic qualification but who can demonstrate a minimum of 4 year's relevant experience.

A minimum of 2 years' administrative or clerical experience to include dealing with the general public and minute taking.
Experience in the use of Microsoft Office applications, including Word, Access, Excel and PowerPoint.

Good planning and organisational skills  Excellent customer service skills  Effective organisational and time management skills  Ability to work to a high standard with minimum supervision  High degree of discretion and confidentiality

(Full Job Description available on request)


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