Business Support Services Officer (Information)

Salary: £13.84 p/h

Location Boucher Crescent

Hours: 37.5

Duration: Temporary

JOB SUMMARY

The post holder will ultimately be responsible to the Assistant Director of Logistics Services and will be responsible for the provision of high-quality meaningful information, and the system support functions, including responsibility for periodic routines and reporting connected with the HSC FPL (Finance, Procurement and Logistics) systems.

KEY DUTIES / RESPONSIBILITIES

• Develop an in-depth knowledge of the systems/application architecture, to enable consolidation of data streams from all platforms to facilitate a central reporting function.
• To communicate information effectively so that the target audience can understand and interpret the results thus enabling them to make informed decisions.

Liaise with PaLS Managers to identify and agree new information requirements and identify possible information sources to support strategic operational development.

• To ensure that reports are produced within the agreed specified timescales.
• To develop and maintain dynamic spreadsheets and databases, specific to PaLS.
• To ensure that the month end/year end routines are run correctly as per agreed regional timetable.
• Responsible for FPL systems administration to include security access.
• To manage incident calls received via the information helpdesk and resolve faults logged on V-Fire relating to maintenance of users, password resets, information management, report production, systems administration.
• Manage the permissions and file structures of the PaLS Staff Portal which is based on a SharePoint platform to ensure users have the access required.
• To liaise with BSO Information Technology Services (ITS) regarding technical and systems matters.
• To produce and present reports using the HSC reporting application software (eg Business Objects (BOXI), eAnalyser, JDA, iReports, Power BI, MS Access, Live Office, Sequel (SQL).
• Participate in HSC systems groups/forums to represent the interest of BSO PaLS to ensure good governance around systems administration.
• Monitor and control data streams to promote integrity and ensure accurate and consistent reporting.
• Produce and maintain Information Team related procedures for all system process flows. Review procedures periodically to ensure they remain fit for purpose.
• Ensure robust controls delivery the necessary compliance for audit and meet ISO 9001 standards.

ESSENTIAL CRITERIA

University Degree or equivalent plus one years relevant experience OR A relevant professional qualification plus one year's relevant experience.

OR

Have at least 3 years system relevant experience. And Have experience in the build of Business Objects reports within the Finance Procurement & Logistics environment(s).

OR

Have experience in the use of Power BI reporting and Share point functions. *

Relevant Experience - This experience should be within a procurement/logistics or information services environment, and an advanced user of all Microsoft applications

BELSL

If you are interested and available for this position, please upload your CV to the link or contact Hannah Fitzsimons. Hannah.Fitzsimons@staffline.co.uk

To be shortlisted for this role all applicants MUST meet the essential criteria. Please note that these roles may be filled quickly but your CV will be kept on file for future similar roles. As there are so many applications, unsuccessful candidates may not be contacted.

Successful candidates may need to apply for an Access NI Certificate with Staffline regardless of if you already have a valid certificate. It will be a cost of between £18 - £33 depending on clearance level.