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Cemeteries Administrator

Location Belfast, County Antrim
Sector
Job type Temporary
Salary Up to £10.41 per hour
Published 2 months ago
Start date ASAP
Contact Gemma Lillington
Job ref BCC0001729 _1626713888

Job description

Temporary Cemeteries Administrator required for a large public sector client based in Belfast.

Rate of Pay: £10.41 per hour

Location: Roselawn Cemetery, Belfast

Hours: 37 hours per week - includes some Saturday working

Duration: 2 months pending review

Main duties/Responsibilities:

  • To respond to enquiries and complaints from the public and representatives from the bereavement industry, providing front line customer support, in a tactful and sensitive manner
  • To assist the public in the selection and identification of graves, by delivering accurate and relevant information
  • To deal with funeral directors in relation to all aspects of cemetery administration and funeral arrangements for burial and cremation
  • To direct funeral corteges and visitors to graves and other facilities on site
  • To accept payments for bereavement services including burials and memorialisation
  • To ensure accurate and up-to-date information is maintained in relation to specifications for foundations
  • To liaise with the Cemeteries Central Office and monumental sculptors regarding the enforcement of procedural and policy requirements relating to the checking of headstones and surrounds
  • To maintain site maps to assist in the identification of graves for interment in conjunction with cemeteries operations staff
  • To assist in the administration of other cemetery sites as required, including assisting the public in the identification of graves
  • To keep all records at each cemetery as appropriate and prepare funeral cards for the use of the applicable Cemetery Manager
  • To use and maintain computer based record systems and manual records
  • To assist in providing information and advice to the public regarding memorialisation options at the cemeteries and crematorium
  • To undertake general administration duties such as word processing and reports
  • To liaise with cemetery site staff as required

Essential criteria:

  • Be able to demonstrate by providing specific examples at least one year relevant experience, gained within a commercial environment, in each of the following areas:
    • working in an environment which deals with bereavement issues including providing advice and support to customers in a sympathetic and sensitive manner;
    • undertaking administrative and cash handling duties within a business environment;
    • using information technology software such as Microsoft Office, or equivalent packages

If you are interested and available for this position please upload your CV to the link.

Please note that these roles may be filled quickly but your CV will be kept on file for future similar roles.

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