Client Services Administrator, Financial Services | Temp to Perm Contract | Dublin City Centre | Hybrid
The Client: Headquartered in Dublin City Centre, our client is a leading outsourced services provider and expert in financial services. Our client is committed to providing simplified services solutions to their clients. They are currently experiencing growth in the market and are seeking to recruit a suitable candidate to join their well established team.
The Role: As an Administrator, you will be required to support key functions within the operations department. You will be responsible for carrying out a range of administrative duties focused on AML, quality and compliance and you will handling internal queries via phone and email.
This role is regarded as significant in terms of the overall departmental structure; as an Administrator, you will ensure policies and procedures are strictly adhered to. The role will require extensive PC work, data entry and participation in projects.
You will also be responsible for handling incoming client queries by phone and email and following up within agreed timeframes and SLA's.
Hours of work: 37.5 hours per week, 8.30am-5pm / 9am-5.30pm Monday to Friday
Length of contract: 6 month contract with a view to permanency
- A minimum education requirement of 5 passes in the Leaving Certificate including a pass in Maths and English (Higher or Ordinary level only, Foundation level subjects will not apply)
- At least 1 year's administration experience preferably in financial services or business environment
- Proficient in the use of MS Word and Excel (experience with financial/banking systems a distinct advantage)
- Accurate, high speed data entry skills and good typing skills
- Ability to work independently as well as part of a team
- Strong organisational skills and multi-tasking abilities
- Excellent communication and interpersonal skills
- Annual salary €29-30k (depending on experience)
- Hybrid working model
- Experience with a recognised organisation in the financial services sector
- Opportunity to apply for long-term/permanent positions internally
- Canteen facilities
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