Control Room Operator

Location Lurgan, County Armagh
Job type Permanent
Salary £9.50 - £10.5 per hour + pension
Published about 1 month ago
Start date asap
Contact Kerry Hassett
Job ref PORMIT_1635780889

Job description

Managing high levels of incoming and outgoing telephone calls to both clients and branches. Utilise software to ensure the required monitoring and compliance standards are met. Work as part of a monitoring team liaising with different branches nationally. Follow correct procedures for incident reporting and real time monitoring. Work as part of a team, communicating effectively with team members and others. To carry out work in a safe and diligent manner and also comply with all Health & Safety policies and procedures. To undertake additional duties in line with management requests as required. Comply with IS) 27001 standards and procedures. Meeting individually set KPIs. Stay current with system information, changes and updates.

FT = 42 Hr week

6am to 6pm / 6pm to 6am - 4 days on shift 4 days off

£9.50 / Hr - Overtime paid @ +£1 / Hr

8 Bank Hols

4 weekly - salary


Initial Training - 2 weeks (10am to 5pm) - Mix of Classroom / e-learning and on the job training

3 Month Probation Period


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