Call centre Covid assistant
Temporary full time
We are currently seeking a number of covid call centre assistants. The role will envolve outbound calls to close contacts of positive covid cases. Also, outbound welfare calls at end of isolation calls
- A keen understanding of the need for patient confidentiality
- Understanding of, and ability to explain in plain language, the medical terms associated with COVID-19 and principles of exposure, infection, infectious period, potentially infectious interactions, symptoms of disease, pre-symptomatic and asymptomatic infection, types of tests used to diagnose infection, and available prevention and control interventions (e.g., isolation/quarantine, social distancing, environmental surface cleaning).
- Excellent and tactful interpersonal skills and sensitivity
- public health background
To be considered for this position, please forward your CV to email@example.com