Job description

The Role: Our client based in Newry requires a Credit Controller on a permanent basis. The successful candidate will have at least 2 year's experience in a credit control environment.

Responsibilities:

• Develop and maintain strong relationships with key customers and sales team
• Regular review of credit account queries and maintaining credit limits on customer accounts
• Opening customer accounts and checking references
• Record all payments on Babbage computer management system
• Collate information for review for legal action or insurance claims
• Assist with management of small credit account claims through Small Claims Court processes
• Assist with management of cash recording and allocation processes
• Manage annual review process for customer credit limits
• Manage process for credit override requests
• Manage new account application approval process
• Raise any concerns with accounts with the Senior Credit Controller
• Working as part of the team and assist others within the Branch when necessary including provision of holiday/absence cover for other members of the Credit Control team.

Essential requirements:

• Two years experience in a Credit Control environment
• Experience of dealing with customers in person and on the phone
• Experience of checking credit references for insurance and managing credit limits set on accounts
• Previous experience of working on a computerised management information system for managing customer accounts
• Experience of handling cash and cheques to settle accounts
• Experience of dealing with difficult customers to settle overdue accounts to obtain payment.
• Experience of developing working relationships across departments
• Previous experience/knowledge of local customer base within the area
• Experience of working in a similar trade environment
• Experience of pursuing cases through the Small Claims Court and/or dealing with credit insurance claims Skills
• Able to work on own initiative to achieve objectives
• Good organisational ability in the management of customer accounts and daily tasks
• Develop a positive ongoing working relationship with both new and existing customers to meet objectives
• Evidence of well developed people skills
• Able to deal with customers issues/problems in a polite and courteous manner Personal Qualities
• Ability to identify opportunities for resolving problems within your area of responsibility
• Willingness to be flexible in your working hours to assist the operational requirements of the business e.g. during stock take

Hours of work: Mon - Thurs 8am-5pm and Fri finish at 4pm

Salary: £ dependent on experience

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