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Credit Controller

Location Newry & Mourne, County Down
Job type Permanent
Salary Negotiable
Published about 1 month ago
Start date ASAP
Contact email Diane McGregor
Job ref CC/NRY_1677233453

Job description

The Role: Our client based in Newry requires a Credit Controller on a permanent basis. The successful candidate will have at least 2 year's experience in a credit control environment.


  • Develop and maintain strong relationships with key customers and sales team
  • Regular review of credit account queries and maintaining credit limits on customer accounts
  • Opening customer accounts and checking references
  • Record all payments on Babbage computer management system
  • Collate information for review for legal action or insurance claims
  • Assist with management of small credit account claims through Small Claims Court processes
  • Assist with management of cash recording and allocation processes
  • Manage annual review process for customer credit limits
  • Manage process for credit override requests
  • Manage new account application approval process
  • Raise any concerns with accounts with the Senior Credit Controller
  • Working as part of the team and assist others within the Branch when necessary including provision of holiday/absence cover for other members of the Credit Control team.

Essential requirements:

  • Two years experience in a Credit Control environment
  • Experience of dealing with customers in person and on the phone
  • Experience of checking credit references for insurance and managing credit limits set on accounts
  • Previous experience of working on a computerised management information system for managing customer accounts
  • Experience of handling cash and cheques to settle accounts
  • Experience of dealing with difficult customers to settle overdue accounts to obtain payment.
  • Experience of developing working relationships across departments
  • Previous experience/knowledge of local customer base within the area
  • Experience of working in a similar trade environment
  • Experience of pursuing cases through the Small Claims Court and/or dealing with credit insurance claims Skills
  • Able to work on own initiative to achieve objectives
  • Good organisational ability in the management of customer accounts and daily tasks
  • Develop a positive ongoing working relationship with both new and existing customers to meet objectives
  • Evidence of well developed people skills
  • Able to deal with customers issues/problems in a polite and courteous manner Personal Qualities
  • Ability to identify opportunities for resolving problems within your area of responsibility
  • Willingness to be flexible in your working hours to assist the operational requirements of the business e.g. during stock take

Hours of work: Mon - Thurs 8am-5pm and Fri finish at 4pm

Salary: £ dependent on experience

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