Customer Sales Advisor - Telephony Banking
Customer Sales Associate - Inbound Sales
£11.10 per hour | six months temp to perm*
Working for a leading Bank, the role of the Customer Sales Associate is to provide a proactive and reactive service making sure customers meet all of their financial arrangements in line with their own financial goals
You'll be acting as the first point of contact for colleagues, handling enquiries on a wide range of issues in a professional manner and with the appropriate degree of technical knowledge. And you'll understand the products and services we can offer and how you in turn can deliver for and support your colleagues.
Working 5 days out of 7 between 7.00am and 8.00pm
What is the role?
You could be selling loans and mortgages but could also be involved with overdrafts, opening accounts etc. The initial contact generally comes from calls and leads being passed from the inbound telephony customer service teams though some calls may come in directly. You are reviewing the features and benefits of products so ensuring that that you are offering a product that best suits the customer needs. You may support an initial online application or see a Customer application being completed by phone.
*dependent on achievement of goals and objectives plus business needs
If you are interested in these roles please apply via the link