Customer Service Administrator

Location Lisburn, County Antrim
Job type Permanent
Salary Up to £9.00 per hour + Paid holidays, car parking, pension
Published about 2 months ago
Start date ASAP
Contact Katie Morton
Job ref LIS0005019_1615561669

Job description

The offer:

  • Excellent training provided
  • £9.00 per hour starting pay
  • 0845 - 1700 Monday to Thursday
  • 0845 - 1600 Friday
  • Occasional weekend shifts may be required following training.
  • Fantastic opportunity to join a leading local business on a temp to perm basis.

Essential Criteria:

  • GCSE Grade C passes in both English and Maths (or equivalent)
  • Experience within a busy administration environment
  • High level of computer literacy including experience with Microsoft packages
  • Ability to work accurately under pressure and within strict deadlines

Desirable Criteria:

  • Customer Care Training and/or Telephone skills training
  • Experience of order processing, data entry, providing quotations
  • Experience of using sales order processing packages/customer databases

The ideal candidate will have:

  • Ability to remain calm & controlled
  • Highly customer-focused and able to demonstrate excellent communication/telephone skills
  • Good problem-solving ability and ability to work on own initiative whilst demonstrating the determination to see jobs through to satisfactory resolution/completion
  • Demonstrate understanding of customer needs and requirements
  • Drive, energy and enthusiasm
  • Warm and open personality
  • Confidence relating to others
  • Professional at all times
  • Flexible approach to work
  • Availability for overtime if required

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