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Customer Service Administrator

Location Lisburn, County Antrim
Sector
Job type Permanent
Salary Up to £9.00 per hour + Paid holidays, car parking, pension
Published about 2 months ago
Start date ASAP
Contact Katie Morton
Job ref LIS0005019_1615561669

Job description

The offer:

  • Excellent training provided
  • £9.00 per hour starting pay
  • 0845 - 1700 Monday to Thursday
  • 0845 - 1600 Friday
  • Occasional weekend shifts may be required following training.
  • Fantastic opportunity to join a leading local business on a temp to perm basis.

Essential Criteria:

  • GCSE Grade C passes in both English and Maths (or equivalent)
  • Experience within a busy administration environment
  • High level of computer literacy including experience with Microsoft packages
  • Ability to work accurately under pressure and within strict deadlines

Desirable Criteria:

  • Customer Care Training and/or Telephone skills training
  • Experience of order processing, data entry, providing quotations
  • Experience of using sales order processing packages/customer databases

The ideal candidate will have:

  • Ability to remain calm & controlled
  • Highly customer-focused and able to demonstrate excellent communication/telephone skills
  • Good problem-solving ability and ability to work on own initiative whilst demonstrating the determination to see jobs through to satisfactory resolution/completion
  • Demonstrate understanding of customer needs and requirements
  • Drive, energy and enthusiasm
  • Warm and open personality
  • Confidence relating to others
  • Professional at all times
  • Flexible approach to work
  • Availability for overtime if required

Why use Staffline? This may not matter to you when you're looking for a new opportunity, but we just wanted to tell you a little bit about Staffline. We know that finding the right job can be challenging and we have the tools and resources to help you succeed. An established recruitment agency, we offer permanent and temporary job solutions to lots of different clients in multiple industry sectors in Northern Ireland and Republic of Ireland. For further information please apply with your up to date CV by clicking the button.

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