Main responsibilities:

Reporting into the Plant Manager, the role will involve:

• Assisting with general office administration duties
• Processing orders from receipt through to delivery to the customer
• Managing customer accounts
• Producing weekly and monthly sales reports
• Building and maintaining customer relationships
• Producing and forwarding customer invoices
• Managing stock levels for key accounts ensuring product is available when required
• Monitoring quality standards and producing monthly reports
• Monthly stock reporting for all Raw, WIP and Finished Goods
• Managing customer enquiries from new product through to order and delivery stage
• Raising Purchase Orders on SAP and internal systems

Qualifications, Skills and Experience:

• GCSE English and Mathematics Grade C or above (or equivalent)
• Excellent customer service skills
• Excellent interpersonal skills and an ability to communicate at all levels
• Excellent IT Skills including MS Office with a knowledge of SAP desirable
• Ability to work both on your own and as part of a team, working to tight deadlines
• Good organisational skills and an ability to prioritise workload