Customer Service Adviser - Working from Home
- Full Time, 40 hours per week.
- Temp to Perm
- Working from home, to aid social distancing.
- To work from home, the following is required;
- Private room to work from undisturbed
- Wired (Ethernet) Broadband connection required, WIFI cannot be used
- A minimum upload speed of 4mbps and Download of 10mbps
- Breaks x2 15min 1x30m unpaid
- Must be 18+
- Fully Flexible between the hours of 8 am to 10 pm Mon-Sun
- No Holidays permitted for the first 8 weeks of the campaign
- Criminal Background Checks Required - Cost covered by the employer.
- Training is 7 weeks from 9 am to 6 pm Mon to Friday (flexibility may be required during this time).
- Training is conducted remotely via Teams and Call Shadowing.
- All equipment provided and delivered by courier prior to the start date.
Over 25 - £9.05 per hour - annual salary 40-hour contract - £18824
Under 25 - £8.51 per hour - annual salary 40-hour contract - £17700.8
Potential additional earnings across the year
Retention bonus - £750 (£250 at 6 months and £500 at a year)
Performance bonus currently attendance focused - 2.5% a month - £40
Additional incentives available for performance - £125 per month and £250 per quarter - top performer.
Annual salary performance available on anniversary of start date or last appraisal - performance related award.
- 28 days' holiday, increasing to 30 days following your 1-year service anniversary
- Free access to our Lifestyle Benefits program - featuring discounts, special offers, and exclusive employee deals from many retailer partners