Customer Service Advisor

Location Belfast, County Antrim
Job type Permanent
Salary Negotiable
Published about 1 month ago
Start date 10/01/2022
Contact Ben Martin
Job ref BM187KJ_1639671663

Job description


Next intake - 10/01/2021 - Pending an access NI check [Will disclose the necessary documents required before interview]

37.5 hours p/w - £19,500 per annum

Are you currently looking a change of your current job and have experience in a customer service setting?

Staffline are delighted to advertise this exciting opportunity and invite applications for the position of Customer Service Executives for our client for a role that specialises in education/certification. The role is based out of their new state of the art facility conveniently located in the heart of Belfast city centre. This is an office based role.

As a Customer Service Executive, you'll be responsible for:

  • Inbound telephony role, no sales involved.
  • Ensuring a high level of customer service to our inbound callers.
  • Resolving customer queries on a first call resolution basis.
  • Ensuring data security and upholding GDPR regulations.

What you can expect in return from us:

  • Highly Competitive Market Rate Salary, paid fortnightly.
  • Fully paid induction training.
  • On the job coaching and with mentoring support.
  • Pension scheme.
  • Regular performance based rewards and recognition.
  • Charity events and fun days.
  • Health and wellbeing events.
  • Discount Gym membership.
  • Access to AXA helping hand.

Essential Criteria:

  • Customer service experience in a fast paced environment.
Candidates must be flexible between 8am-8pm Monday to friday, and 8am-12pm on Saturdays on rotational basis.

To be considered for this position, please forward your CV to Ben Martin at Staffline Ireland by clicking on the APPLY button on this page and attaching your CV.

The Staffline Specialist Team is a dedicated division within Staffline Recruitment, focused on providing Permanent, Contract & Temporary staffing solutions across; Construction, Engineering, Accountancy & Finance, Financial Services & Insurance, Health & Safety, HR, IT, Sales & Marketing, Senior Manufacturing, Procurement & Supply Chain & Medical, Health & Social Care.


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