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customer service advisor

Location Limavady, County Londonderry
Sector
Job type Temporary
Salary Negotiable
Published about 2 months ago
Start date ASAP
Contact Natalie McCloskey
Job ref dps:154:nmcc_1648824559

Job description

Job Title: Customer Service Advisor

Location: Benone Tourist complex

Temporary

The Client: Causeway Coast and Glenns

The Role:

  • To provide an effective and efficient bookings operation for touring caravans and leisure facilities at Benone and to ensure a high standard of customer care.

  1. Ensure that the department complies with all statutory and legislative requirements by adhering to these requirements and working in accordance with good governance and health and safety requirements.
  2. Ensure that all responsibilities are carried out in a timely and effective manner and that general confidentiality is maintained in all areas relating to the work of the Council.
  3. Attending to enquiries from the general public and customers, both in person, via email and by telephone in an accurate, friendly and respectful manner.

  1. Operating CampManager, the computerised online reservation system.

  1. Checking customers in on arrival, either to the glamping pods or directing to the appropriated pitch and ensuring all monies have been paid. Issuing washroom keys on deposit and pointing out Benone's facilities is also part of the check-in procedure.

  1. Check out on departure ensuring keys have been returned and deposits refunded. before midday.

  1. Maintain accurate records of key issues and deposits.

Requirements: Minimum of 4 months experience in an office environment with responsibilities for answering telephone, handling cash and dealing with the general public.

Hours of work: Up to 37 p.wk

In Return:

  • Rates of pay : £8.91
  • Why use Staffline? This may not matter to you when you're looking for a new opportunity, but we just wanted to tell you a little bit about Staffline. We know that finding the right job can be challenging and we have the tools and resources to help you succeed. An established recruitment agency since 1983, we offer permanent and temporary job solutions to lots of different clients in multiple industry sectors in Northern Ireland and Republic of Ireland. For further information please apply with your up to date CV by clicking the button.
  • Please send CVs to Natalie.mccloskey@staffline.co.uk

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