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Customer Service Advisor (Office based) ENNISKILLEN

Location Enniskillen, County Fermanagh
Sector
Job type Temporary
Salary £9.12 - £20.06 per hour
Published 18 days ago
Start date ASAP
Contact Noeline McNamee
Job ref CCA1121_1637229797

Job description

Customer Services Advisors (Office based) wanted for Enniskillen asap start until 31 December 2021 (possible extension until 31 Jan).

Rate of Pay : £9.12ph increasing to £20.06 for overtime after 38 hours

Hours of Work : 9am - 5.30pm across 7 days

**Candidates will be required to work one full weekend and one half weekend per month

Full training provided.

Duties

  • Answering calls from customers
  • Recording order information
  • Dealing with customer queries
  • Taking ownership of order queries and closing out
  • Working as product ambassador, providing knowledge to satisfy customer questions
  • Providing information on Customer Reward Scheme
  • Ensuring a positive customer service experience over the phone.

Criteria

  • Strong demonstratable customer service experience
  • Be PC literate
  • Be proactive, confident and approachable in your interactions with customers
  • Have effective time management skills
  • Be able to work both independently and as part of a team
  • Good numeracy, literacy and analytical skills

Contact Noeline McNamee on 02866323300 ext 345

Or email cv to Noeline.McNamee@staffline.co.uk

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