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Customer Service Advisor (Working from Home)

Location Belfast
Job type Permanent
Salary Up to £18964 per annum + Bonus
Published 8 days ago
Start date 03/04/2023
Contact Una Brennan
Job ref EN 000758_1678873712

Job description

Our client based in Newtownards, County Antrim have opportunities for people with a passion for Customer Service or Sales to join their team on a working from home basis.

As the Customer Service Advisor, your duties will include

  • Advising, recommending, and selling appropriate products to meet the customer's needs, while managing all aspects of the customer relationship
  • Complying with all regulatory guidelines
  • Recording and maintaining customer records
  • Handling inbound and outbound customer calls for new and existing customers
  • Delivering and maintaining a quality service at all times
  • Always behaving in a professional manner, whilst taking an open and honest approach to all responsibilities
  • Meeting and exceeding personal, team and department targets

Hours of work:

  • 35hrs per week, working within the following shifts

Mon - Fri 9am - 7pm

Every third Sat 9am - 1pm


The ideal Customer Service Advisor will be energetic, target driven and will have

  • Minimum of 5 GCSEs at Grade C or above, including Maths and English, or equivalent qualifications AND At least 2 years' target driven sales role or 2 years' customer advisory experience
  • Excellent communication skills and telephony experience
  • A passion for customer service and delivering for the needs of the customer
  • Strong influencing and negotiation skills
  • A passion for working with people, and demonstrable ability to act with empathy, dignity and respect

Must live in Northern Ireland

In Return:

  • Salary £18,964
  • Bonus (Approx 10% of salary initially)
  • £54 per month working from home allowance after 6mths
  • Working from home
  • IT equipment supplied
  • Full training given

Why use Staffline?

This may not matter to you when you're looking for a new opportunity, but we just wanted to tell you a little bit about Staffline. We know that finding the right job can be challenging and we have the tools and resources to help you succeed. An established recruitment agency since 1986, we offer permanent and temporary job solutions to lots of different clients in multiple industry sectors in Northern Ireland and Republic of Ireland.

For further information contact Una by applying with your up to date Cv and clicking the button


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