Customer Service - €28k - Dublin 18

Location Dublin South, Dublin
Job type Contract
Salary £26000 - £28000 per annum
Published about 1 month ago
Start date asap
Contact Laura Craughwell
Job ref LC1605_1652694638

Job description

Customer Service - €28k - Dublin 18

At Staffline Recruitment we are seeking a motivated and enthusiastic candidate to take up a 3 month contract with one of our favourite clients; a multinational, market leading company with offices in South Dublin.

The successful candidate will be required to work June, July and August and take ownership of a project to make phone and email contact with a portfolio of existing commercial clients.

This role will be conveniently located in Dublin 18. Are you free to work for the summer? Do you enjoy a phone based role? Then we want to hear from you! This contract role could be perfect for a student or graduate available to take up employment in June.

A pro rata salary in the region of €26,000 - €28,000 will be payable.

Key responsibilities of this position will include:

  • Manage large amounts outbound calls in a timely and efficient manner
  • Follow communication "scripts" when handling different topics
  • Identify customers' needs, clarify information which will help seize opportunities to upsell
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in database in a comprehensible way
  • Meet personal/team qualitative and quantitative targets
  • Target regional multiple site prospects within your defined geographical area
  • Accurately prepare and present contracts and associated paperwork to prospective clients

Interested applicants will meet the following requirements:

  • Exceptional customer service, active listening, and verbal and written communication skills, and professional phone manner
  • IT proficiency, especially with Excel, and strong typing skills
  • Ability to ask prying questions
  • Strong time management and decision-making skills
  • Adaptability and accountability
  • Have the ability to cross-sell / up-sell
  • Be motivated by success and targets

To be considered for this role, please send an up to date version of your cv for review to Laura Craughwell at Staffline Recruitment via the enclosed link. Immediate screening interviews will be held for suitable candidates.


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