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Customer Service Representative, Banking

Location Belfast, County Antrim
Sector
Job type Temporary
Salary Negotiable
Published 23 days ago
Start date ASAP
Contact Paula McClymont
Job ref RCO4SL_1601471344

Job description

Our client has indicated a need for a customer services officer within a very busy office environment. The role involves the processing and opening of business accounts and is face paced and high pressured. The role is primarily a processing role, however customer contact will be required where there is additional needs/requirements from a customer to progress an account application, however not the case in all scenarios.

This is a temporary role initially for 3-4 months with some potential for longer.

The ideal candidate will have attention to detail, a great customer service attitude as well as the ability to work well as part of a team.

Essential Criteria:

  • 5 GCSE's A-C grade including Maths and English
  • Administration experience including: Updating database systems, data verification, filing records, making outgoing telephone calls
  • Good numerical ability
  • Understanding of importance of data protection and confidentiality
  • Keen eye for detail and accuracy
  • Strong demonstrable PC skills with Microsoft office - including Word & Excel

Previous experience working in a Bank or Financial Services Organisation is strongly desirable . Pre-screening will be required which would include passing a credit vetting check.

The role is based on full time hours, 35 hours per week. (You must be available to work between 8-6 Monday to Friday, part time hours are not available)

WHY USE STAFFLINE?

On 1st of July Grafton Recruitment Ireland became Staffline Recruitment.

This may not matter to you when you're looking for a new opportunity, but we just wanted to tell you a little bit about us. We know that finding the right job can be challenging and we have the tools and resources to help you succeed. We are a leading recruitment agency offering a full recruitment solution throughout the island of Ireland and across the UK. We have branches across the island including Belfast, Portadown, Ballymena, Swords, Walkinstown and Cork with an expansion to Galway and Dundalk under way. Whether it's temporary contracts or full time employment, you can be sure that Staffline Ireland will have the right career for you.

If you are interested in this role please forward your CV via the link.

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