Customer Service Representative, Banking

Location Belfast, County Antrim
Job type Temporary
Salary Negotiable
Published 8 months ago
Start date ASAP
Contact Paula McClymont
Job ref RCO4SL_1603470188

Job description

Our Client has indicated a need for a Customer Services Officer within a very busy office environment. The role involves the processing and opening of business accounts and is face paced and high pressured. The role is primarily a processing role, however customer contact will be required where there is additional needs/requirements from a customer to progress an account application, however not the case in all scenarios.

This is a temporary role initially for 3-4 months with some potential for longer.

The ideal candidate will have attention to detail, a great customer service attitude as well as the ability to work well as part of a team.

Essential Criteria:

  • 5 GCSE's A-C grade including Maths and English
  • Administration experience including: Updating database systems, data verification, filing records, making outgoing telephone calls
  • Good numerical ability
  • Understanding of importance of data protection and confidentiality
  • Keen eye for detail and accuracy
  • Strong demonstrable PC skills with Microsoft office - including Word & Excel

Previous experience working in a Bank or Financial Services Organisation is strongly desirable . Pre-screening will be required which would include passing a credit vetting check.

The role is based on full time hours, 35 hours per week. (You must be available to work between 8-6 Monday to Friday, part time hours are not available)


On 1st of July Grafton Recruitment Ireland became Staffline Recruitment.

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If you are interested in this role please forward your CV via the link.

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