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Customer Services Administrator

Location Lisburn, County Antrim
Sector
Job type Permanent
Salary £21000 - £22000 per annum
Published about 1 month ago
Start date ASAP
Contact Barry Quine
Job ref LIS/CSA_1660228414

Job description

Customer Services Administrator

Lisburn

Permanent

Our Client requires a Customer Services Administrator for an immediate start for a permanent role.

The Role:

  • Working as part of an office-based team
  • Responsibility for telephoning existing customers for orders
  • Taking orders both face-to-face & over the phone
  • Passing order details to the factory floor.
  • General office duties, including email and any other duties as and when required.

Essential Criteria:

  • Minimum of 5 GCSE Grades A- C (to include Maths and English) or equivalent

Preferred Criteria:

  • Experience of working in an office environment
  • Experience of working in a customer service role
  • Knowledge of Microsoft word, excel and outlook

The successful applicant must possess and demonstrate the use of the following skills and knowledge

  • Excellent communication and listening skills
  • A polite, confident, and friendly manner
  • Confidence with using computers and email
  • Negotiation skills
  • Good Team worker
  • Well organised and thorough even under pressure
  • Use of Initiative

Hours of work: Monday to Thursday 8am - 4.30pm, Friday 8am - 3.30pm

In Return:

  • Salary = £11.00 per hour

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