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Customer Services Executive, Mallusk

Location Mallusk, County Antrim
Sector
Job type Temporary
Salary £9 - £10 per annum
Published about 2 months ago
Start date ASAP
Contact Anna Hall
Job ref AH1029_1638808372

Job description

Staffline Recruitment are currently seeking a Customer Services Executive on a temporary ongoing basis on behalf of their client, a lead packaging company based in Mallusk.

Hours of Work: Monday to Thursday, 8.30-5 Friday 8.30-4

Salary: £9-10/hour

Main Responsibilities:

  • Deliver consistent exceptional customer service levels to drive and increase sales.
  • Manage an inbound and outbound call schedule.
  • Input customer pricing on the system to sales requirements.
  • Preparation of invoices and delivery document paperwork for delivery routes.
  • Create trust and confidence when building rapport with customers and retain customer loyalty.
  • Represent the company brand by ensuring each customer receives a friendly and engaging and efficient experience.
  • Input customer order information accurately to the system in a timely manner.
  • Communicate in a calm and confident manner when handling complaints and a high volume of calls.

Criteria:

  • 1-2 years experience in a customer service focused, fast paced service or retail environment.
  • Call centre experience is an advantage but not essential.
  • Fluent in English both written and oral.
  • Computer literate in Microsoft Office and Outlook.
  • Access to a drivers licence and a car.

Only candidates who meet the criteria will be considered. BELSL

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