Customer Support Advisor

Location Antrim, County Antrim
Job type Temporary
Salary £21985 - £23982. per annum + Free car park, tea Rooms.
Published 7 months ago
Start date ASAP
Contact Gabriel Hamill
Job ref NEW0002832_1641387667

Job description

Customer Service Advisor


Full Time - 40 hrs per week

Our client, a global leader in the pharmaceutical industry, are passionate about improving global health and saving lives through the development of innovative and pioneering products in the fight against the gloabal pandemic of COVID-19.

Hours of work:

This team work shifts which includes 5 x 8 hours shifts per week (across 7 day rota). Shifts time include:

6.40am - 15:20pm


The Role:

  • To provide comprehensive customer service support
  • Responding to all customer queries accurately and effectively
  • Taking the appropriate action to ensure customer expectations are fully delivered
  • Providing immediate phone and e-mail support and advice to our valued customers

Essential Criteria:

  • Educated to GCSE level (including Maths and English Language)
  • Previous experience in a customer service role
  • Be computer literate (Word, Excel, Microsoft Outlook)
  • Excellent telephone skills
  • Be able to work on own initiative as well as part of a team
  • Excellent organisational and communication skills
  • Ability to work in a fast-paced environment to provide top level customer support

In Return:

£10.96 per hour for the first 4 weeks then £11.57 from week 5. (24k pro-rata - week 5 onwards)

28 days Annual Leave

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