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Customer Support | Finglas | Temporary

Location Finglas, Dublin
Sector
Job type Temporary
Salary Negotiable
Published about 2 months ago
Start date ASAP
Contact Lisa McCormack
Job ref DN 0012666_1634745443

Job description

CUSTOMER SUPPORT| FINGLAS | TEMPORARY |

Our client based in Finglas are searching for a number of experienced Customer Support Advisors to join their team on a temporary basis. Based on current business requirements, they require the new team members to join them until April 2022. This is a great opportunity for someone who has previous experience with providing customer service via telephone to join a growing team where career progression and the potential of the positions becoming permanent opportunities.

THE ROLE|

Reporting to the Customer Service Manager you will be working as part of a team responsible for corresponding with customers via email and telephone in relation to updates to customer accounts whilst providing excellent customer service and maintaining records within the quality standards.

RESPONSIBILITIES|

  • Providing accurate information to customers whilst maintaining the quality and customer service standards of the business
  • Coordinating with internal departments
  • General administrative duties
  • Updating and maintaining records on internal computer systems

REQUIREMENTS|

  • A minimum of 1 year in an Order Entry / Data Input experience
  • Previous experience of time spent in a customer service role
  • Excellent communication, excellent attention to detail and strong IT skills
  • The ability to work well under pressure and to deliver high levels of service excellence

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We know that finding the right job can be challenging and we have the tools and resources to help you succeed. We are a leading recruitment agency offering a full recruitment solution in multiple industry sectors. We have branches in Dublin, Dundalk, Cork, Galway and across Northern Ireland. Whether it's temporary contracts or permanent employment, you can be sure that Staffline Ireland will have the right opportunity for you.

For all of our latest opportunities please visit our website www.staffline.ie

Thank you for reading the above, should you wish to apply for the role, please send your CV via the link to Lisa McCormack in the Swords Branch.

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