Job description

DEPUTY MANAGER

37 Hours per week

£30, 049 per annum

Lisburn

THE ROLE

The Deputy Manager will assist in managing an Intensive Support Service which consists of shared accommodation for 8 service users. The service provides a person-centred approach to service users with learning disabilities, Autism, and complex needs. The Service operates under the Positive Behaviour Support (PBS) Framework and provides 24hr care and support

PBS is a person centred framework for providing long term support to people with a learning disability, and/or autism, including those with mental health conditions, who have, or may be at risk of developing, behaviours that challenge. It is a blend of person centred values and behavioural science and uses evidence to inform decision-making.

Positive Behaviour Support (PBS) approaches are based on a set of overarching values. These values include the commitment to providing support that promotes inclusion, choice, participation and equality of opportunity.

The Deputy Manager will support the Registered Manager ensuring the service meets Domiciliary Care Agencies Regulations (Northern Ireland) 2021 and the DHSS&PS Domiciliary Care Agency Minimum Standards.

The Deputy Manager will support the Registered Manager to develop and implement personalised care/support plans and individual risk assessments to meet individual needs.

The Deputy Manager will ensure the delivery of quality care and support.
The Deputy Manager will support the Registered Manager to manage budgets and resources effectively.

BENEFITS!!

Annual Leave: Annual leave based on 35 days pro rata (Including public holidays)

Pay Progression: Annual incremental pay increases on salary scale.

Pension: Auto Enrolment Pension through Standard Life. Employer contribution 4%, employee 5%

Occupational Sick Pay: Scheme that increases with length of service.

Westfield Health: Cashback health scheme and free and confidential 24hour counselling service.

Investor in People Platinum: Commitment to development of the staff team through training and learning opportunities.

Cycle to Work: Benefiting from a reduced cost of a new bike & accessories whilst also spreading the cost.

KEY DUTIES & RESPONSBILITIES

Customer

• Contribute to the process of assessment of referrals as and when required. This will require you to meet and work with new referrals in their current home that may be a hospital environment.
• Coordinate admissions of individuals to the service.
• Ensure awareness and implementation of appropriate application of The Human Rights Act.
• Take responsibility for coordinating risk assessments, ensuring that they are reviewed and updated.
• Ensure all relevant care/ support plans are in place, accurate, up to date and adhered to by the staff team.
• Manage high standards of personalised support and care for individual service users within their home.
• Ensure compliance with contract specification and regulatory requirements
• Maintain effective relationships with the wider statutory and voluntary sector at both a formal and informal level.
• Work closely with allied professionals.
• Oversee and ensure that all staff effectively manage behaviour that challenges, enabling individuals to develop

Internal Processes

• Ensure all services are subject to regular audit and implement required corrective action to ensure quality objectives are met
• Complete monthly audits of adverse incidents and behaviour monitoring and identify trends.
• Ensure all staff are fully aware of their Positive Behaviour Support and CPI Safety Intervention responsibilities
• Ensure the reporting on interventions, including CPI Safety Intervention use is completed monthly in reports, recording the incidents in full.

Financial

• Work with line manager to establish service budget and report against expenditure.
• Ensure that the service operates to agreed budgets.
• Produce weekly statistics by deadline.
• Ensure adherence to procedure and guidance on managing service user finances.
• Produce and manage staff rotas in line with user needs and service resources.
• Check timesheets and submit relevant statistics by deadline.
• Complete absence records for payroll.

Organisational Capacity

• Work with the Head of Service to ensure that appropriately qualified and experienced staff are recruited in accordance with quality management system and standards set by the Regulatory Body (RQIA).
• Work with the Head of Service to ensure that staffing meets the standards and levels as set out in the Statement of Purpose of the service.
• Provide leadership to the team, acting as a positive role model at all times.
• Ensure that all staff complete a full induction in accordance with the quality management system and standards set by the Regulatory Body.
• Effectively apply the probation process and contribute to decisions regarding ongoing employment of staff.
• Provide regular supervision and appraisal of staff performance in respect of the deputy manager, team leaders and support workers ensuring that adequate precautions are taken to maintain the safety and wellbeing of both service users and staff.

General

• Work to and exhibit my clients vision, mission and values, always promoting the organisation in a positive manner.
• Positively support the organisational strategic aims, through successful delivery of project work as detailed your workplan.
• Maintain records in line with Data Protection and GDPR principles ensuring records are held in accordance with agreed retention schedules.
• Deliver a customer focused, professional service, living our values in all that you do. Ensure that all actions are in the interests of both the people receiving services

PERSONAL SPECIFICATION

**FULL PERSONAL SPECIFICATION AVAILABLE UPON REQUEST**

To apply

Please forward your CV to Angela Hughes at Staffline Recruitment by clicking on APPLY. You can also contact Angela on 02890 242824 ext 404 / 07826064920 or via email angela.hughes@staffline.co.uk

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