Staffline are recruiting an Events Manager on behalf of our award winning Hotel located in Limerick City.

JOB OVERVIEW

To increase revenue and maximise yield within the Meetings and Events segment of rooms, conferences, banqueting, room hire and food & beverage. To work with Sales Team in promoting and marketing the hotel in order to maintain existing business, develop new business resulting in increased sales.

DUTIES & RESPONSIBILITIES

• To take ownership for the initial enquiry through to the very end including billing and follow up.
• To liaise with organisers and business provider to ensure that each event/meeting runs smoothly to the guest's requirements and satisfaction.
• To be available on the day of large conferences, VIP functions etc. when requested.
• To prepare a concise, complete and accurate schedule/function sheet for each event and to update the function sheet on a daily basis.
• To communicate all pertinent details of forthcoming events to all relevant personnel.
• Prepare and issue quotations and contracts in a timely manner and follow up on such.
• To organise "show arounds or fam trips".
• To ensure all rooms are set up as per the requirements of the Banqueting Event Order.
• Check C&B Billing on a daily basis and communicate discrepancies to Accounts Department.
• Maintain and develop Events, C&B Database, develop a Customer Loyalty Programme.
• To actively seek additional business with local companies, involve cold calling to perspective and upselling to current clients.
• To create own Sales leads and calls.
• To attend trade fairs and off-site Client Entertainment where necessary.

• To provide administrative support, when required, on social media, customer feedback and other online platforms. Maintain necessary levels of all brochures and stationery within the Sales Office.
• Be aware of competitor rates
• Liaise with Reservations Department so you are aware of hotel room rates and availability at all times

• To seek post event feedback from all clients and communicate weekly reports to relevant personnel.
• Ensure that all 'In House' Sales & Marketing collateral is current, effective and in place.
• Prepare and distribute the following reports requested by GM & Sales Manager.

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