Freight Forwarder

Join our dynamic team as a Freight Forwarder at our clients rapidly expanding company! Located in the heart of Belfast's city centre, our client's new offices offer a vibrant and stimulating work environment. This is an exciting opportunity to be part of our client's growth and contribute to their success.

This is an office-based position, offering a competitive salary please put your salary expectations on your application. You will work Monday to Friday from 9am to 5pm, allowing for a healthy work-life balance.

location of work - Belfast city centre

Key Responsibilities:

• Deliver exceptional customer service by understanding and surpassing client needs and expectations.
• Efficiently manage our cutting-edge Freight Management System, ensuring accurate and timely updates.
• Coordinate and create bookings with shipping lines, maintaining clear and effective communication throughout the process.
• Provide regular updates and booking confirmations to clients, keeping them well-informed about their shipments.
• Collaborate with clients to determine collection requirements, booking suitable hauliers or coordinating with our internal transport department.
• Process and verify official documents, ensuring compliance with shipment requirements and customs regulations.
• Maintain daily operations through progress reports and regular status updates to management.
• Address and resolve any issues that arise during the freight operations process promptly.

Requirements:

• Proficiency in Microsoft Office packages, particularly Excel, for efficient data management and analysis.
• Strong organizational skills with an unwavering attention to detail.
• Excellent communication and interpersonal abilities to liaise effectively with clients, suppliers, and internal teams.
• Proven problem-solving skills and the ability to multitask in a fast-paced environment.
• A customer-centric mindset with a commitment to delivering exceptional service.
• A team player who can collaborate effectively across departments.
• A proactive and self-motivated approach to work.

To take advantage of this incredible opportunity, please contact Caroline on 02890 242824 ext 421 or email Caroline Beck at caroline.beck@stafflinerecruit.com . Join our expanding company and be part of a high-energy team dedicated to success!

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