Helpdesk Administrator required for Co Fermanagh.
Office based role providing customer service to Key Account Customers.
Hours of Work: Mon-Fri : 8am-5pm (Mon - Thur) 8am-3pm (Fri)
- First point of contact for Key Accounts
- Taking detailed information over the phone from customers
- Completing online job orders
- Liaising with teams on site about work / maintenance / repairs to be completed
- Providing updates to client and customers as jobs progress and projected completion
- Confirming works are completed and closing job orders on the system in preparation for invoicing
- Accurate record keeping of information related to each customer order
- Be IT literate with MS Excel experience
- Have strong organisational skills.
- Have a minimum of two years administrative experience in a similar role e.g. Helpdesk Operator or Sales Administration
- Ability to work as part of a team to meet agreed deadlines
To apply please send cv to Noeline.McNamee@staffline.co.uk or call 028 6632 3300 (EXT 345)