Banner Default Image

Helpdesk Administrator

Location Fermanagh and Omagh
Job type Permanent
Salary £24000 - £25000 per annum
Published 14 days ago
Start date ASAP
Contact email Noeline McNamee
Job ref CA0423_1694189887

Job description

Helpdesk Administrator required for Co Fermanagh.

Office based role providing customer service to Key Account Customers.

Hours of Work: Mon-Fri : 8am-5pm (Mon - Thur) 8am-3pm (Fri)


  • First point of contact for Key Accounts
  • Taking detailed information over the phone from customers
  • Completing online job orders
  • Liaising with teams on site about work / maintenance / repairs to be completed
  • Providing updates to client and customers as jobs progress and projected completion
  • Confirming works are completed and closing job orders on the system in preparation for invoicing
  • Accurate record keeping of information related to each customer order

Candidates should

  • Be IT literate with MS Excel experience
  • Have strong organisational skills.
  • Have a minimum of two years administrative experience in a similar role e.g. Helpdesk Operator or Sales Administration
  • Ability to work as part of a team to meet agreed deadlines

To apply please send cv to or call 028 6632 3300 (EXT 345)


Notifications straight to your inbox

We know finding the right job can be challenging. We have the tools and resources to help you succeed.
Get started with Staffline today!