Higher Clerical Officer
Higher Clerical Officer
Band 3 Higher Clerical officer required for a large public sector organisation based through the Belfast Trust.
Salary: £10.40 p/h
Location: Primary Care Partnership Hub - Woodstock Lodge
Hours: 37.5 hours per week
JOB SUMMARY / MAIN PURPOSE:
The post holder will provide full administrative and clerical support, including typing and minute taking, to the Primary Care Partnership Hub within Mental Health Primary Care Services.
KEY DUTIES / RESPONSIBILITIES
- Information Technology - Input and output of data - operation of computerised systems such as PARIS, E-PEX etc. Processing of statistical information from IT systems. To develop, maintain and monitor ICT systems to record and produce work of a consistently high standard, as required.
- Word Processing - production of letters/documents/reports/reviews and other correspondence in relation to the service.
- Administration of Filing Systems - Maintenance of filing systems, both manual and electronic in an accurate and timely way and in accordance with local policy and procedure.
- Maintain Standards of Confidentiality regarding all information held in respect of service users and staff.
- Office equipment - operation and maintenance of all office equipment e.g. photocopier, fax, shredder etc.
- Liaison with other internal/external bodies - build on the existing networks of communication within the Trust and external bodies, including patients, and carers, to ensure full and efficient service.
- To make and receive telephone calls and take appropriate action.
- Receiving and Recording Messages - to provide an accurate and efficient message service for all the team ensuring messages are recorded in an accurate and timely way.
- To ensure all mail is distributed as appropriate.
- Assist in the production/collation of statistics as required.
- Organise meetings and minute taking - to organise meetings and take minutes at meetings when required. Production of documents in relation to meetings. Typing and distribution of minutes.
- Regular liaison with Line Manager/Referral Hub Coordinator - to carry out regular reviews to ensure effective and efficient administration systems are in place to suit the needs of the service.
- Participate in the development of local policies and procedures, as appropriate.
- Maintain adequate supplies of stock and stationary as required.
- To participate in quality assurance exercises.
- Provide cover for staff during periods of planned/unplanned absence.
- To deal with day-to-day queries as appropriate.
- Health and Safety - to promote a safe working environment in keeping with the Trust policies and procedures.
- Any other duties that may arise from time to time relating to the particular needs of the department, as assigned by the Senior Administration Manager.
- 4 GCSE's at grade C or above to include English Language or equivalent qualification and one year's administrative/clerical experience
- NVQ Level II in Administration and one year's administrative/clerical experience
- A minimum of two year's administrative clerical experience.
- RSA Stage II Text Processing Part I & II (Word Processing/Typewriting) or equivalent
- 80 wpm shorthand OR Audio Typing qualification OR 6 months audio experience OR Minute taking experience
- Good communication skills
- Ability to work as part of a team
- The flexibility to work on a changing environment.
If you are interested and available for this position, please upload your CV to the link or contact Orlaith Fogarty. Orlaith.Fogarty@staffline.co.uk
To be shortlisted for this role all applicants MUST meet the essential criteria. Please note that these roles may be filled quickly but your CV will be kept on file for future similar roles. As there are so many applications, unsuccessful candidates may not be contacted.
Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate. It will be a cost of between £18 - £33 depending on clearance level.