Job description

Housing Advisor required for the Northern Ireland Housing Executive.

Location: Belfast City Centre

Hours: 37 hours p/w

Pay rate: £13.91 p/h

Duration: 3 mos. initial

JOB SUMMARY:

To assess a customer's circumstances and needs, working with relevant internal departments and agencies to provide good quality housing solutions and support shaped around customer need.

KEY DUTIES:

Main duties will comprise the integrated areas of housing advice, assistance, tenancy sustainment, homeless prevention, homeless assistance, and case management. Decisions should be made in accordance with the Housing Executive's Standing Orders and Board Scheme of Delegations.

• Understand me and what I need
• Understand my application situation
• Address my immediate needs
• Active case management to find Housing Solutions
• Understand if I need to leave at all
• House me
• Support Me
• Advice & signposting

*More detailed JD can be sent upon request*

ESSENTIAL CRITERIA

Candidates must have:

Have a degree [or a qualification of an equivalent academic level] and have a minimum of 1-year relevant experience.

OR

B Tech Higher [or a qualification of an equivalent academic level] and have a minimum of 2 years relevant experience.

OR

Exceptionally candidates not having the above level of qualification but who have 3 years relevant experience will also be considered.

Essential Experience Criteria:

For the purposes of short listing, candidates must demonstrate their relevant experience, for the number of years required depending on their level of qualification, in all of the following areas below:

• DECISION-MAKING: Interpreting relevant policy and statutory requirements to make appropriate decisions to meet the needs of customers.
• TEAMWORKING: Working as an effective team member to support the achievement of shared outcomes.
• CUSTOMER INSIGHT/PROBLEM-SOLVING: Effectively gathering information to gain insight into customer needs and identifying practical solutions.
• PARTNERSHIP/PROBLEM-SOLVING: Working with both internal and external stakeholders to find effective housing solutions.

BELSL

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If you are interested and available for this position, please upload your CV to the link or contact Orlaith Fogarty. Orlaith.Fogarty@staffline.co.uk/02890242824 ext 303

To be shortlisted for this role all applicants MUST meet the essential criteria. Please note that these roles may be filled quickly but your CV will be kept on file for future similar roles. As there are so many applications, unsuccessful candidates may not be contacted.

Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate. It will be a cost of between £18 - £33 depending on clearance level.