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  Answer service only inbound customer calls
  
  
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  Help customers through the energy switching process and help to retain existing customers
  
  
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  Meet KPI objectives which include switching and retentions as well as other operational targets such as system input and reporting
  
  
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  Support customers with a warm, friendly and supportive experience that meets all regulatory guidelines and internal compliance procedures
  
  
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  Understand our competitors pricing and activity, share market and competitor learnings with your team so that we are constantly learning and improving the experience for our customers
  
  

• A committed and essential nature
• Excellent customer service skills

To be considered please forward your cv to glenda.reddington@staffline.co.uk

BELSL